Scrum Master Time Delivery
Resume:
A
Grace Akpan
**********@*****.**
m
Pearland, TX 77581
SUMMARY
Results-focused, Scrum Master with more than 6 years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Talented Team Leader with 28 years driving revenue growth by successfully leading new product launches and market research initiatives. Accomplished at handling changing company, customer and project demands. Practiced at keeping team morale high while meeting aggressive deadlines and completing complex project requirements. Talented Scrum Master with 6 years driving revenue growth by successfully leading new product launches and market research initiatives. Accomplished at handling changing company, customer and project demands. Practiced at keeping team morale high while meeting aggressive deadlines and completing complex project requirements. Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 6 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations. Committed worker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand
Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 10 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations. Talented Leader with more than 10 years driving revenue growth by successfully leading new product launches and market research initiatives. Accomplished at handling company, customer and project demands. Practiced at keeping team morale high. SKILLS
Project Team Coordination
Attention to Detail
Quality Assurance
Performance Monitoring
Complex Problem Solving
Documentation and Reporting
Technology Implementation
Verbal and Written Communication
Work Planning and Prioritization
Backlog Management
Meeting Participation
Agile Best Practices
Scrum Processes
Deadline Driven
Team Leadership
Stakeholder Negotiations
Resource Identification
Risk Assessment
Presentations and Demonstrations
Conflict Resolution
Information Confidentiality
Communication Planning
Project Planning
EXPERIENCE
Certified Scrum Master Certified SAFe 5 Agilist Chicago, IL
Hpatrick incorporated / Sep 2018 to Current
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs. Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
Documented new features and strategies as well as user stories and criteria for acceptance.
Assessed team metrics and worked to drive improvements and innovate new approaches.
Lead daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times. Removed impediments and protected team members from interruptions and distractions to maximize productivity.
Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines. CDL Truck Driver
Dublin, OH
Amr logistics / Nov 2021 to Jul 2022
Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
Drove 11 hours per day with average of 800 miles to achieve consistent on-time delivery. Operated heavy-duty trucks and dry van trailers to complete long distance deliveries of different products.
Used forklift equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
Planned routes using personal knowledge and GPS mapping software to optimize strategies.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Correctional Sergeant
Dayton, TX
Texas Department Of Criminal Justice / Feb 2017 to Dec 2021 Monitored disciplinary and medical lockups every 30 minutes. Conducted daily briefings to pass on pertinent info to oncoming shifts. Searched building and grounds, living quarters and work areas for contraband. Assigned daily tasks and responsibilities to employees and filled out daily work logs. Implemented defensive tactics and physical restraints to maintain safety and security of prison facility.
Promoted safety, order and functionality of food service facility. Certified Nursing Assistant
Houston, TX
Amanda Senior Care/ Jan 2015 to Feb 2017
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Non-Emergency Medical Driver
Houston, TX
Bienvenue Transportation / Dec 2014 to Feb 2017
Logged deliveries, drop-off times and special conditions in the computer system. Transported clients to specified destinations safely and on-time. Recognized by management for providing exceptional customer service. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
National Chairperson Oil and Gas
Houston, TX
Nigeria Union Of Petroleum and Natural Gas Workers/ Jun 1994 to Dec 2014 Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Delegated work to staff, setting priorities and goals. Assigned work and monitored performance of project personnel. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Interviewed prospective employees and provided input to HR on hiring decisions. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Produced thorough, accurate and timely reports of project activities. Planned and led team meetings to review business results and communicate new and ongoing priorities.
EDUCATION AND TRAINING
High School Diploma
Greater Tomorrow Comprehensive School Jun 1994
Edo State Nigeria
Diploma in Data Processing : Computer science
University of Benin
Edo State Nigeria
Certified Scrum Master certification 1 & 2
Certified SAFe 5.1 Agilist certification
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