Carina De La Rosa
*** *. ******* ***. #* Anaheim, ca 92805 714-***-**** aduo7t@r.postjobfree.com
Objective:
Seeking to leverage my interpersonal and communication skills more in depth in the customer service industry.
Summary Qualifications:
Bilingual English / Spanish
Manage Multi-line Phones / Multi-Tasking
Operate Photocopier / Scanner / Fax
Type 45 WPM
M/S Office word, Excel, PowerPoint
Customer Service Skills / Attention to Detail / Coordinate Solution Delivery
Time Management / Problem Solving and Planning Skills
Education/Specialized Training:
UEI College Anaheim, CA
Certified Dental Assistant 12/2016
Work Experience:
Edith’s Beauty Salon Corona, CA
Front Desk Receptionist / Office Assistant 08/2019-Present
Greet clients warmly with a smile and enthusiasm, referring client to proper cosmetologist
Maintain and distribute incoming mail, maintain keys of salon and office
Completed work schedules, managed calendars, and arranged appointments via Outlook
Reviewed files, records, and other documents to obtain information to respond to online requests for appointments
Operated a 3-line telephone switchboard to answer, screen, or forward calls, provide information, take messages, and schedule appointments
Computed, recorded, sorted, and filed records of office activities, and other activities as needed and transmitted information or documents to beauty salon owner electronically
Scheduled pickups and deliveries to appropriate locations, for inventory
Responsible for tracking shipments and posted check amounts into beauty salon owners log book on Microsoft Excel
Managed heavy phone volume/multi-line, provided price quotes on confirmations and routing numbers on checks, and maintained continuous communication with clients, potential clients, cosmetologist/ coworkers, and potential cosmetologist hires
Documented several of the cosmetologist portfolios by taking photographs of their work and printing their work
Enters required data in computer system and maintains the accuracy of the data for future references, and/or for salon owners purposes
Making sure that the area is sanitized according to state regulations for COVID-19
Assist salon support staff when necessary, perform other duties, and special projects as assigned
Sal’s Sushi Perris, CA
Cashier / Server 02/2018-07/2019
Serving food and beverages to guests dining in at tables
Learn and maintain knowledge of our diverse menu to effectively communicate all ingredients to guests
Clearing dishes from tables
Keeping server station stocked, clean, orderly
Answering calls for takeout orders or restaurant related questions
Packing takeout orders, running bills
Maintain brand awareness and quality standards
Maintaining clos communication with customers and staff