Customer Service Insurance Verification
Resume:
Kevin Boyd
Columbia, TN *****
********@*****.***
Experienced LPN licensed in TN with strong clinical and people skills. Professionally trained LPN with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Ten years of basic screening, diagnostic treatment, rehabilitative and supportive services as a member of a primary health care team. Enthusiastic LPN with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency. Self-motivated with exceptional communication and computer capabilities. Meticulous employee skilled at juggling multiple tasks and working under pressure. Customer-oriented and focused on continuous improvements related to procedure techniques, patient care, time management, customer satisfaction and patient outcome. Authorized to work in the US for any employer
Work Experience
LPN Nursing Supervisor
NHC
September 2021 to Present
Responsibilities include administering medications and performing medical treatments to patients under the scope of practice of the LPN in Tennessee . Leading and organizing with CNAs and Physical Therapist to provide the best care for multiple patients in the rehabilitation from surgeries, strokes and illnesses, etc.
LPN
TRUSTAFF - Nashville, TN
October 2020 to October 2021
NURSE IN ASSISTED LIVING CORRECTIONS AT DEBERRY SPECIAL NEEDS CORRECTIONAL MAXIMUM SECURITY PRISON IN NASHVILLE TN. ALL NURSING DUTIES WITHIN THE SCOPE OF PRACTICE FOR THE LPN SERVING 100 INMATES.
LPN
SOUTHERN HEALTH PARTNERS
October 2010 to June 2020
Performed inbound screening, obtained detailed history and performed physical examinations on Inmates booked into the Williamson and Maury County Jails. Obtained medical and Pharmacy records in order to continue care with a signed release of Information. Placed inmates on proper daily evaluations and precautions, initiated diets and medications related to Detoxing, Hypertension, Diabetes, Pregnancy, wound care, suicide prevention and followed Chronic Care protocol. Performed sick call clinic daily and initiated treatments per protocol. Performed detox evaluations and treated per protocol. Prepared and administered medications as ordered to an average of 450 inmates per med pass. Ensured HIPAA compliance. Self-directed with astute judgment skills. High level of personal accountability. Processed monthly reports for department performance. Instructed patients and family members on proper discharge care.Ensured efficacy of treatments through monitoring of treatment regimens. Performed precise patient documentation and communication with the patients and providers.Obtained and prepared blood samples and sent to the lab as ordered. LPN Staff Nurse
Maury Regional Medical Group- Endocrinology - Columbia, TN August 2018 to September 2019
Checked in patients, obtained vital signs, weight, medical history and reconciled medications. Updated patient allergies and made any changes for the patient in EMR. Called patients and informed them of lab results, medication changes and scheduled future appointments. Called and scheduled procedures such as biopsies and surgical procedures with the surgeons. Authorized refills of medications requested from the pharmacies as prescribed and approved by the provider. Assisted provider when needed with procedures performed in the clinic. Scheduled new diabetic patients with dietary for training. Maintained HIPPA at all times.
Education
Associate in Practical Nursing
Tennessee Technology Center - Pulaski, TN
August 2009 to September 2010
EMT in EMT
Columbia State Community College - Columbia, TN
May 1996 to November 1996
High school diploma in Science
Mt. Pleasant High School - Mount Pleasant, TN
1988
Nursing Licenses
PN
Expires: May 2022
State: TN
Skills
• EMR Systems
• Experience Administering Injections
• Laboratory Experience
• Medication Administration
• Nursing
• Triage
• Tube Feeding
• CPR/BLS
• AED
• Vital Signs
• Medical Records
• Medical Office Experience
• Supervising Experience
• Caregiving
• Medical Scheduling
• Phlebotomy
• Patient Care
• Insurance Verification
• Office Management
• Case Management
• Venipuncture
• Medical Imaging
• Hospital Experience
• Home Care
• Phone Etiquette
• Cerner
• Computer Skills
• Employee Orientation
• Quality Assurance
• Anatomy Knowledge
• Documentation review
• Computer literacy
• Sanitation
• Customer service
• Medical Terminology
• Critical Care Experience
• Inventory control
• English
Certifications and Licenses
CPR/BLS
Present
LPN
October 2010 to May 2022
Assessments
Problem Solving — Highly Proficient
September 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient
Patient-Focused Care — Familiar
September 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Electronic Health Records: Best Practices — Highly Proficient September 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Attention to Detail — Highly Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Medical Terminology — Proficient
September 2020
Understanding and using medical terminology
Full results: Proficient
Work Style: Reliability — Expert
September 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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