Persistent and determined commercial loan officer with 25+ years of experience as a

commercial loan officer who maintains low default rate and high satisfaction rate among customers. Adept at networking with business professionals evaluating a business situation to determine the validity of a loan request and delivering the best customer service

Work Experience

About Me

2018 - Present

Gallery Market & Cafe Arlington, VA

Motivate, encourage, and challenge store cashiers. Promote and resolve customer complaints, in a timely and professional manner. Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.

Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.

Maintain quality brand image standards as pass evaluations. Supervise, and discipline all store employees (and assistant manager) according to company policy

General Manager

Hanmi Bank Annandale, Virginia

Generated over $24M in commercial loans from customers who looking to invest and expand within the area

Accurately analyze clients financial histories (data analysis) & swiftly determine their credit worthiness

Identify any financial factors and determine will it affect the loan interest rate Consulted with clients in establishing a budget and scheduling their repayment of their loan Conducts credit and financial analyses on physicians,dentists and Hospital loan request, review of loan and collateral documents and loan packages to insure bank's security interest and adherence to established policies and procedures

Vice President/ Commercial Loan

Washinton First Bank Reston, Virginia

Consistently maintaining the highest customer satisfaction and referral rate within the company Consistenly average over $30M in new loans each year Trained and mentored employees in sales and communication skills to increase company revenue

Created and implemented an effective marketing strategy to focus on asian demographics, while maining client retention

Vice President/Loan Manager

Burke & Herbert Bank Alexandria, Virginia

Consistently maintain the lowest default rate in the company for several years. Working closely with underwriters to maintain a high level of customer satisfaction A certified member of Loan committee

Opened a commercial real estate loan for $65 million in 2006 to 2011 and have deposit portfolio of $11 million within 5 and half years

Vice President/International Banking

Skills

Fluent in English and Korean

Proficient in Adobe and Microsoft Office Programs

(Word, Outlook, Powerpoint, Excel)

Extensive knowledge of the sales

Cold Calling

Outbound Marketing

Strategy Planning

Strict Policy and Procedure

Critical Thinker

Sales Oriented

Advanced Leadership

Delicate Customer Service

Risk Management

Efficiency Management

Education

B.S. Business Administration

Montgomery College

Ginny Kim

703-***-****

aduo5t@r.postjobfree.com

Manassas, VA

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