J I H A R A T J A M I L A - T U

Charlotte, NC 980-***-**** aduo4p@r.postjobfree.com

C A R E E R O B J E C T I V E

Organized and motivated employee eager to apply time management and organizational skills in various environments, seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated customer service specialist providing abilities to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. With five years of customer service experience, I can guarantee the best for any work environment. E X P E R I E N C E

WALGREEN’S PHARMACY, CHARLOTTE, NC

Licensed Pharmacy Technician, February 2022-Present

Particular aptitude for integrating diverse concepts

Managing patients' personal information in a database, following all HIPAA regulations with care and responsibility

Operating a POS system for the payment of prescriptions and other medicinal-related products.

Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.

CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT/ PROSPECT AIRPORT SERVICES Passenger Service Agent (Seasonal), November 2021-December 2022

Teaming up with flight attendants and other airport personnel for accomplishing difficult tasks and meeting departure times

Examining and verifying passengers' boarding passes to ensure an organized workflow for the team.

Completed order transactions and generated travel documentation and detailed itineraries. PANERA BREAD

Team Leader, May 2020-Jan 2021

Respond to orders, questions, concerns, and complaints in a polite and efficient manner

Accurately handle cash and credit card payments, following appropriate cash-handling procedures

Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.

DAIRY QUEEN GRILL AND CHILL

Blender Operator/Team Member, June 2017-Oct 2019

Complied with GMPs, FDA, and USDA regulations to produce safe products for consumers.

Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards.

Received incoming loads of raw materials, inspected shipments and moved them to storage areas for future production needs.

TACO BELL

Team Member, July 2019-Oct 2020

Looked for ways to go above and beyond job requirements.

Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

SMOOTHIE KING

Prep/Blender Operator/Team Member, June 2020-Feb 2021

Adhered to safety protocols to minimize accidents and avoid workplace mishaps.

Checked quality of mixed products at specific intervals in the production process. E D U C A T I O N

West Carteret High School: Graduated December 18, 2020 Major Study: Business Administration

Central Piedmont Community College: Expected Graduation: February 2026 Major Study: Pharmacology and Toxicology

S K I L L S

• Microsoft Office, HIPAA Knowledge, Data Entry, Medical Record Management, Drug Inventory Control, Inbound and Outbound Calling, Customer Service C E R T I F I C A T I O N S

Licensed by the North Carolina Board of Pharmacy (February 2022) Renews on 12/31/2022

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