Virtual Customer Service Agent
Resume:
Christian Moreno ***** Premier Drive
Frisco, Texas 75033
*****************@*****.***
EXPERIENCE
Verizon (Retail)
March 2021-November 2021
At Verizon, my job was to provide top tier customer service during the phone-buying process. I assisted customers with helpful information regarding phones, plans, and monthly billing.
**UberEats & DoorDash Courier (Most recent)
November 2021 - December 2022
With UberEats, I was able to make an impact in people’s day-to-day lives by delivering food in a quick and e cient manner. I learned how to multitask, and respond to any changes while maintaining safe driving practices.
PostureFix E-Commerce
June 2020 - September 2020
I created a virtual store PostureFix.com. I sold posture correctors for those with back pain and those looking to improve posture. We grew really quickly, and were profitable in the first 2 weeks, but I bailed on the idea after Facebook’s ad model shifted. This gave me great experience working with manufacturers overseas, and put me in a position where I couldn’t depend on anyone else. Target (Seasonal) - Online Grocery
November 2020-December2020
At Target, my job was to fulfill online orders in a quick and efficient manner. I would collect, pack, and ship online orders, and I would often work 10-12 hour shifts. Working at Target helped me gain a stronger work ethic, and allowed me to improve on day-to-day focus
Best Buy, Frisco, TX — Mobile Sales Consultant
August 2019-April 2020
At Best Buy, my job was to enrich the lives of customers and to help solve their problems through technology. I sold phones and phone plans to customers, and provided them details on their monthly plans for At&t, Sprint (T-mobile), and Verizon. As a sales consultant, I learned how to connect key human needs like building trustworthy relationships with customers on a regular basis.
Texas Ford Aquatics, Frisco, TX — Front Desk Coordinator March 2018-July 2019
At Texas Ford Aquatics, my job was to help solve problems and answer questions for parents of swimmers entering or enrolled in our program. I entered student development progress reports into google sheets, and properly learned how to organize data in an e cient manner About Me
● Age: 21 years old
● Hobbies: Artificial
Intelligence, reading,
basketball, coding
Skills
● Python
● Swift/SwiftUI
● Machine Learning
● Deep Learning
(supervised,
unsupervised, and
reinforcement
learning)
● Neural Network
Architecture (AI)
●
Creations/Skills
● Autonomous
Drone Delivery
● Virtual Customer
Service Agent
● Cryptocurrency
Mining Rig
● Critical Thinking
● Communication
● Self-Sufficiency
Local HOA, Frisco, TX —Lifeguard
June 2018-September 2018
As a lifeguard, I learned how to keep others safe by learning how to think quickly and e ectively. I learned how to use rationalization in times when emotion takes over big decisions.
Sonic, Frisco, TX —Car Hop
April 2017-December 2017
When I was 16, I decided to work at Sonic for my first job. At a younger age, I learned how to deal with pressure and work in a timely manner as I worked in one of the busiest Sonics in the Dallas-Fort Worth Metroplex. EDUCATION
Collin County Community College, Frisco TX — Associate’s Degree
August 2019- (Currently taking break)
I’m a semester away from obtaining an Associate’s degree at Collin College. However, most of my knowledge has come from topics learned outside of school
Self Education
As someone who prioritizes sustainability and growth, most of my education has come from reading books and listening to audiobooks. Mainly, I have focused on artificial intelligence, psychology, spirituality, business, money management, and philosophy books.
Wakeland High School, Frisco, TX — High School Diploma Graduated June of 2019
Contact this candidate