Customer Service Sales

Melissa Escoboza 909-***-****

adunsn@r.postjobfree.com

Newport Beach, CA

SUMMARY/OBJECTIVE

As a mom to four kids, I excel in a fast-paced high pressure environment. Experienced in both sales and customer service my goal is to make sure that operations run efficiently and that every customer is satisfied with their service.

WORK EXPERIENCE

Fiore Stone Sales 2015 – 2017

● In charge of presenting and selling company products and services to current and potential customers.

● Answering incoming client calls concerning products, services, and billing plus providing solutions.

● Cold-calling target accounts to establish new customers.

● Setting up promotional displays for garden shows. The Outdoor Room Owner 2008 – 2014

● Execute and oversee all major business practices, while establishing daily operating procedures to maintain the store

● Researched and evaluated supplies based on price, quality, selection and service

● Review operational records and report project sales to determine profitability

● Performed bookkeeping, sales, sales reports and customer service tasks Stay-At-Home-Mom 1994 - 2008 / 2017 - 2022

● Have been an attentive and supportive mom to four children.

● Maintained a clean and safe environment for them to grow and thrive in.

● Supported children's emotional and social development.

● Encouraging and understanding of others with the goal to promote positive self-concept.

● Experience as a room mom, coach, balancing multiple schedules, and budgets. Gold Coast Corporate Housing Sales / Customer Service 1994 – 1996

● Establishing contact with transferees to determine their temporary housing needs and secure the most suitable option for their temporary housing stay

● Providing ongoing customer service and support to existing reservations resolving maintenance issues, extensions, and additional housing needs

● Full inventory management (sourcing leasing opportunities, pricing, securing housing, vendor scheduling for unit set up, etc.)

SKILLS

● Dedicated

● Fast learner

● Goal oriented

● Organization

● Punctual

● Attention to detail

● Communication

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