EDWARD A. BOYD
Hyde Park, MA 02136617-***-****
adunqs@r.postjobfree.com
SUMMARY OF SKILLS & QUALIFICATIONS:
•15 years of providing quality customer service skill in entertainment, travel and hospitality and 23years of experience of the process of recovery.
•Competent in computer skills
EXPERIENCE:
Hope House Inc. Boston, MA 07/15 – 5/20
Front Desk Manager
•Routinely executed room checks throughout the night and administer wellness checks, maintain the safety of facility
•Promote a positive atmosphere, communicate to clients on a level of positivity
•Observe client taking their medical protocol to maintain healthiness
Andrew House Detox Center (Bay Cove) North Quincy, MA 01/16 – 05/16
Case Manager
•Facilitate group and individual counseling sessions
•Make referrals for client
•Fill out daily client progress notes and to write and fill out psychosocial reports along with a treatment plan and release forms to move to the next level of care.
TD Gardens Boston, MA 08/14 – present
Premium Club Food Runner, Concessions-Point Of Sale
•Responsible for delivering pre-ordered suite amenities of food and beverage
Fit Corps Boston, MA 04/10 – 02/14
Cleaner
•Managed men’s - locker room, refill cosmetic containers, take dirty linen to bin, wash down equipment
Boston Sport Clubs Inc. Boston, MA 01/09 - 04/10
Housekeeper
•Maintained men’s locker room and the upkeep of all cleanliness throughout the facility
Professional Development Training
Certificate received
UMass-Boston Boston, MA 2016
Addiction Counselor/ Education Program
Certificate Received
Boston Department of Public Health Commission Boston, MA 2015
Peer 2 Peer Leadership Training
Certificate Received
MOAR: Massachusetts Organization for Addiction Recovery. Org 2016
Introduction to Recovery Coach Training
Certificate Received EDUCATION:
STRIVE/Boston Employment Service, Inc. Boston, MA 2014
References Furnished Upon Request