Heather Gimlin

**** ****** ****** *****, **** Des Moines, IA 515-***-**** adunqd@r.postjobfree.com

Objective

Efficient professional with 3+ years of experience and a proven knowledge of customer communications, customer satisfaction, and workflow planning. Interest in professional growth by improving my knowledge base through education, research, and in-services.

Education

COMPLETED COURSEWORK TOWARDS B.S. 08/2011-05/2013 SOUTHEAST MISSOURI STATE UNIVERSITY, CAPE GIRARDEAU, MO

·Major: Social Work

·Minor: Counseling

COMPLETED COURSEWORK TOWARDS B.S. 08/2007–05/2011 LINDENWOOD UNIVERSITY, ST. CHARLES, MO

·Major: Communications

Experience

HOUSEKEEPER FAIRFIELD INN & SUITES, ALTOONA, IA 10/2018-12/2018

·Carry linens, towels, toilet items, and cleaning supplies using wheeled carts

·Observe precautions required to protect hotel and guest property and report damage, theft, and found

·Replenish supplies such as linens and bathroom items

·Keep storage areas and carts well-stocked, clean, and tidy

BACKROOM SUPERVISOR THE SALVATION ARMY, DES MOINES, IA 04/2018-10/2018

·Receive, process, and organize all incoming donations

·Load and unload company trucks at docking site

·Price and determine items to be placed on store floor for resale

·Supervise and assign duties to all backroom staff including beneficiaries

·Awarded Employee of the Month May 2018

SERVICE DOG HANDLER CAN DO CANINES, WASECA, MN 12/2015-02/2018

·Completed over 4100 hours of service dog training

·Feed, exercise, and provide general care to service dogs

·Evaluate dogs behavior to determine their temperaments, abilities, and aptitudes for training

·Maintained the sanitation and organization of dog training facilities

·Promoted and advertised Can Do Canines services to the community

Professional Skills

·Keenness at pursuing rapport with customers.

·Excellent at prioritization and time management

·Able to work well independently or on a team

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