Insurance Agent Receptionist

Nu Hing

317-***-**** ***** Pokagon Way, Indianapolis, IN 46239 *********@*****.***

PROFESSIONAL SUMMARY

1st generation college student with the passion of serving people and giving back to the community. I love working with people and learning to improve my communication skills. EDUCATION

Indiana University - Purdue University, IN Expected Graduation: May 2024 Currently pursuing Bachelor of Science in Biology and minoring in Public Health WORK EXPERIENCE

Insurance Agent - Indianapolis, IN May 2019 - Present

● Observe and communicate with families with different backgrounds and cultures

● Educate individuals and families on the importance of building up financial security to protect themselves and their loved ones

Receptionist, Dr.Tavel Family Eye Care - Greenwood, IN April 2021- November 2021

● Guided every patients throughout their visits and assisted them with their medical or insurance inquiries

● Warmly welcomed every patients and attempt to resolve conflicts and complaints Guest Advocate, Target - Indianapolis, IN August 2020 - April 2021

● Communicate and interact with guests to build an inclusive guest experience

● Develop abilities to blend problem solving and decision making skills to positively impact the guest experience and resolve customers’ concerns Mentoring Services and Leadership Development - Bloomington, IN April 2017- May 2019

● Help students make a successful academic and social transition from their home environments to the Indiana University campus

● Motivate and support protégés to reach their personal and academic goals COMMUNITY INVOLVEMENT

Indiana University Chi-Alpha Christian Fellowship August 2018- Present

● Connect and built relationships with other students to disciple them to follow Jesus

● Volunteered in IU events (Little 500) to spread love and humanity across the campus Bloomington Household Environmental Health Assessment January 2018-January 2019

● Recruited participants to participate in the research studies of Air Pollution

● Planned and carried out the health assessment on participants on weekends KEY SKILLS

● Fluent in English, Matu (Chin), and Burmese

● Knowledge in First AID and CPR

● Compassionate listener, Adaptability, and Cultural Intelligence

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