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Support Representative Administrative Assistant

Location:
Frederick, MD, 21701
Posted:
January 13, 2023

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Resume:

Anit Chawla

Frederick, MD *****

**********@*****.***

+1-240-***-****

• 5+ Years' experience providing outstanding customer service

• Well-spoken and professional with a strong passion for helping other

• Proficient with Microsoft Word, Excel, and Outlook

• Available to interview upon request

Authorized to work in the US for any employer

Work Experience

Office Manager

Regency Management Services - Frederick, MD

May 2021 to Present

• Performing all managerial duties.

• Preparing schedule for full staff.

• Accepting transfer of furniture.

• Making sure Office, breakroom and meeting room is always organised.

• Billing-using cash and Credit/Debit Cards

• Financing(with different financial banks)

• Scheduling deliveries

• Interacting with customer and management to complete sales or resolve the issues

• Taking calls, resolving the issues that customer may be having

• Updating Management and resolving the issues that the customer face

• Closing of the sales

• Preparing closing report at the end of the day.

CSR - Customer Support Representative

Ashley Homestore - Frederick, MD

February 2019 to May 2021

• Billing-using cash and Credit/Debit Cards

• Financing(with different financial banks)

• Scheduling deliveries

• Interacting with customer and management to complete sales or resolve the issues

• Taking calls, resolving the issues that customer may be having

• Updating Management and resolving the issues that the customer face

• Closing of the sales

Administrative Assistant

FSI VAS's

April 2015 to December 2018

• Assisted with managing their schedules and calendars

• Processed BPOs independently using the local MLS

• Performed many of the tasks associated with REO/Foreclosure properties across several platforms including Equator, Pyramid, FAS, Exceleras, 54SD, Keystone, VRM, Cascade, Resnet Education

Diploma in Business Management in Business in Business Management Nagpur University - Nagpur, Maharashtra

1990 to 1991

Associate in Computer Science

Silver Valley

June 1987 to May 1988

Bachelor's in Biochemistry Science

June 1984 to May 1987

High school diploma in Science

April 1981 to June 1982

Skills

• Customer Support

• Customer Service

• Administrative Experience

• Management Experience

• Social Media Marketing

• Computer Skills

• Front Desk

• Excel

• Word Processing

• Project Management

• Presentation Skills

• Leadership Experience

• Microsoft Office

• Microsoft Powerpoint

• Microsoft Outlook

• Office Experience

• Retail Management

• Office Management

• Business Management

• Organizational Skills

• Training & Development

• Sales

• Interviewing

• Time Management

• Supervising experience

• Human Resources

• Recruiting

• Analysis skills

• Windows

• Leadership

• Data management

• Records management

• Microsoft Publisher

• Merchandising

• Computer Networking

• Personal assistant experience

• Google Docs

• Google Suite

• Social media management

• Documentation review

Certifications and Licenses

Business Management

April 1992 to Present

1 year Diploma in Business Management

Assessments

Basic computer skills — Proficient

July 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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