Service Delivery Security

NICOLE DENNIS

Sacramento, CA *****

916-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

SKILLS

Creative problem-solving

Multitasking Abilities

Dedicated

Active Listening

Passionate

Team Player

WORK HISTORY

09/2020 to 12/2020 Crisis Line Volunteer

Resource Navigator – Sacramento, CA

Devised and enhanced treatment strategies to promote continued progress. Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.

Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.

09/2020 to 12/2020 Volunteer

Sacramento Food Bank – Sacramento, CA

Volunteered with groups and organizations to help make measurable differences for program recipients.

Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

04/2016 to 06/2018 Security Professional

Inter-Con Security Systems Inc. – Sacramento, CA

Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Assessed ongoing risk factors and suggested improvements to senior management. Provided safety reports and data analysis to building managers to inform security processes.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Recorded incident reports with detailed accounts of occurrences. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Patrolled and monitored premises in company vehicle, on bicycle and by foot. 03/2015 to 02/2016 Security Professional

Allied Universal Security Services – Sacramento, CA Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Assessed ongoing risk factors and suggested improvements to senior management. Provided safety reports and data analysis to building managers to inform security processes.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Patrolled and monitored premises in the company by vehicle, bicycle, and by foot. 10/2014 to 01/2015 Forever 21

Sales Assosciate – Sacramento, CA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Responded to customer requests for products, services and company information. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Greeted customers, helped locate merchandise and suggested suitable options. EDUCATION

Associate of Arts Degree: Community Studies

Sacramento City College- December 2022

Mandated Child Abuse and Neglect Reporter certificate- September 2019 Community Healthcare Worker certificate - December 2019 Community Promotora certificate- resource navigation, facilitating groups, and engaging with community members.- June 2022

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