Immanuella Keith
San Antonio, TX *****
adungw@r.postjobfree.com
Immanuella Keith
**** ******* **. *** ******* tx 78233
I am a young mother, looking for stability and the beginning of an awesome career. I'm very easy to learn. Very open to the idea of something new and I'm very excited and motivated of the idea of learning something new, not only to expand my knowledge, but to teach me new things that I can use in my everyday life.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Fraud Specialist
Conduent - San Antonio, TX
January 2021 to Present
Handling open and pending dispute. Informing card holders on things going on with account. Try and prevent any fraud on account.
CSR - Customer Service Representative
And agency - San Antonio, TX
January 2019 to December 2020
Lead position for insurance, Gathering information, entering data, transferring calls Interviewer
ReconMr - San Antonio, TX
June 2018 to March 2019
Interviewing people on the things going on in their area. Sells Representative
Transcom - San Antonio, TX
February 2017 to June 2018
A sells rep for spectrum. Helping customers set up their spectrum account. Guiding them and trying to find the right package for them.
Customer Service Representative
Comcast - San Antonio, TX
May 2015 to February 2017
Helped people with their bill, explained it and broke down the different things on there. Collected their payment
Customers service representative
7-11 - San Antonio, TX
December 2014 to May 2015
Responsibilities assisting customers with everyday purchases. Helped with the up keeping and cleanliness of the store and ensured to keep a smile on my face so that I can have a positive impact on our customers who I would see everyday.
Skills Used
Communication skills and math skills
Customers service representative
VALERO SERVICE - San Antonio, TX
December 2012 to August 2014
Responsibilities
I served customers clean the store
Accomplishments
I a positive impact on people.
Skills Used
Math skills, Communication skills
Education
High school diploma
Penn Foster - San Antonio, TX
2014 to 2014
Skills
• Billing
• Scheduling
• Customer Service
• Customer Care
• Call Center
• CSR