Michelle Kerz

Chicago, Illinois, United States adunfn@r.postjobfree.com 847-***-**** in/michelle-kerz-

SUMMARY

Recent DePaul graduate with 5 years of experience in coordination through my Department of Energy internship and my work as a Client Liaison. Interests include Artificial Intelligence and national security. Currently studying for a COMPTIA Security+ certification.

EDUCATION

Bachelor of Arts in Criminology

Minor in Psychology Research Methods • DePaul University • Chicago, IL • 2018-2022 • 3.5 GPA

EXPERIENCE

Intern

Department of Energy September 2021 - May 2022, Remote/Washington D.C.

• Improved efficiency of the team by 13% by setting up training coordination for an attendance tracking process between multiple departments.

• Save 5 hours weekly using strong written communication skills for standardizing the administrative process of meeting attendance tracking via Google Forms, for the entirety of the Department of Energy.

• Coordinated new hire onboarding for new interns by training and assisting when needed.

• Prepared meeting attendance roster information ahead of schedule in under 30 minutes for 100+ meeting attendees.

• Created and prepared 98% of presentations for attendance meeting roster trainings using PowerPoint.

• Wrote an article to be published by the Department of Energy Insider Threat Program for their newsletter, focusing on mental health in the workplace.

Assistant Manager

Midway Drive-In Theatre May 2016 - November 2020, Dixon, IL

• Headed the cash register for 5 years.

• Managed shift operations, ensuring all tasks were completed in a timely and accurate manner due to multi-tasking and organizational skills.

• Working with the concession team, reviewed and revised procedures to solve complex problems, resulting in increased efficiency and cost savings of 15% in payroll expense.

• Earned "Employee of the Month" award 3 times for punctual attendance.

• Achieved an 80% improvement in interview scheduling times by coordinating with leadership to assist with scheduling interviews for the staff.

Client Liaison

Flashback Weekend Events January 2016 - Present, Rosemont, IL

• Using computer skills, coordinate company wide events including travel itineraries and meetings.

• 4 years of experience coordinating event meals for 20 volunteers.

• Created, coordinated, and organized travel itineraries for over 20 guests per year using written communication and computer skills.

• Coordinate confidential travel arrangements such as hotels and flights for over 20 guests in a year using Excel and under minimal supervision.

COURSEWORK

Introduction to Cyber Crime/Cyberterrorism

DePaul University • Research • 2022

Wrote an analytical essay on how Artificial Intelligence (AI) is used to commit cyber crimes.

SKILLS

Beginner knowledge of SQL

Advanced proficiency in MS Office

Presentation Preparation

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