FARRAH

NEGAHBAN

Farrahnegahban@yahoo.

com

260-***-****

Fort Wayne, IN 46774

Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

PROFESSIONAL SUMMARY

Amazon - Operation Manager

Fort Wayne, IN • 05/2020 - Current

Walmart - Store Lead

Fort Wayne, IN • 05/2012 - 08/2020

WORK HISTORY

Drove operational improvements which resulted in

savings and improved profit margins.

•

Created plans and communicated deadlines to complete projects on time.

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Identified and resolved unauthorized, unsafe or

ineffective practices.

•

Established positive and effective communication among unit staff and organization leadership, reducing

miscommunications and missed deadlines.

•

Set, enforced and optimized internal policies to maintain responsiveness to demands.

•

Answered questions about store policies and addressed customer concerns.

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Reviewed daily financial records and reports and

identified deficiencies in need of attention.

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Maintained customer satisfaction with quick and

professional handling of product returns.

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Supervised associates by providing direction and

instruction for stocking shelves, rotating stock and receiving deliveries.

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• Conducted inventory analysis to determine optimal stock SKILLS

• Staff Management

• Corporate Partnerships

• Sales Activities

• Supply Chain Management

• Tax Software

• Corporate Accounting

Indiana Wesleyan University

Marion, IN • 06/2012

Master of Science:

Operations Management And

Supervision

EDUCATION

Yum Brands Inc - Multi-Unit Operation Manager

Fort Wayne, IN • 01/1994 - 05/2012

Lead and operate 12 Taco Bell and Pizza Hut location In state of indiana, in charge of training store managers and teaching them financial aspect of business.

levels

Maintained customer satisfaction with quick and

professional handling of product returns

•

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