Jocelyn Oceguera
***** *** ******* **. ****** Valley CA, 92257
***-***-****-***************@*****.***
Professional Summary: Seeking any position with an opportunity for growth and advancement, with excellent patient service, strong organization skills, problem solving relations, excellent communication skills and listening skills, fast learner, energetic work attitude.
Skills: Bilingual English/Spanish
Experience: Authorization specialist/Call center M.A/CPR-BLS certified
Inland Pain Medicine- San Bernardino- April 2019- March2020
Answering high volume of calls
Maintaining authorizations for workers Comp. patients
Outside referrals/Following up to ensure patient care is being provided
Knowledge of Raintree EMR
Ordering patient prescriptions/Communicating with pharmacists
Website portals and live representatives
Front desk duties, checking in/out patients
Scheduling appointments
Collecting co-pays
Medical Assistant/ University Community Health System
Riverside CA- March 2016- July 2018
Back duties:
Rooming patients
Vital signs
Performed lab procedures
Urinalysis
Injections(IM,ID,SUB-Q’s)
EKGs
Blood draws
Preparing rooms for providers
OSHA/HIPAA
Retail Associates –Lexy
Moreno Valley Mall, CA Feb 2012 – Sep 2015
Greeted customers
Cashier handler
Kept merchandise and store presentable
Helped customers with their needs
In charge of new merchandise arrivals
Made sure all merchandise had price tags and censors
Amazon ( Seasonal AFE Packer) Sept. 2010- Feb 2012
Picking and packing
Labeling
Stamping
Verifying items before shipment
Kept high level in packing
Education: Medical Assistant Certification- UEI College
Riverside CA- September 2015
Diploma –Rising Stars Business Academy
Moreno Valley CA- May 2013
Reference: Olivia Knudsen RN,BSN,PHN Ashield Healthcare: 909-***-****