Edmund R. McCollin

** ****** ******, ***** *******, NY 11703

PH. 631-***-****

Email: adunbq@r.postjobfree.com

OBJECTIVE

To secure employment that will enable me to utilize my strong commitment to excellence and customer service to improve and make a positive contribution to the success of your organization. Job Related Strengths includes:

Extremely dependable and conscientious Exceptional Leadership Skills

Ability to resolve problems swiftly and independently. Exceptional ability to absorb formal training and schooling.

Over 20 years of technician experience. Customer focus with orientation for detail PROFESSIONAL EXPERIENCE

GardaWorld Security, Islander, New York

Security Guard Supervisor May 2019 to Present

• Securing job sites

• External and internal patrol of the premises

• Prevent unauthorized visitors from entry

PrimeTime Securities, Brooklyn, New York

Security Guard October 2017 to May 2019

• Securing job sites

• External and internal patrol of the premises

• Prevent unauthorized visitors from entry

West Babylon High School, West Babylon, New York

Security Guard September 2016 to September 2017

• Provide safety to school, staff and students

• External and internal patrol of the premises

• Prevent unauthorized visitors from entry

Verizon, Brooklyn, New York

Telecommunications Field Technician April 1993 to November 2014

• Exceptional familiarity with inside and outside cable plants, fiber optic cable

• Basic knowledge of PC and CATV

• Installation and repair of public telecommunications equipment and lines

• Installation of residential cable lines, analog and DSL

• Assigned to projects based on my ability to think through problems and work independently and within a team

• Assisted in training of new field technician

• Coordinated with customers and central office in order to trouble shoot problems which arose

• Ensured that the highest quality service was provided to promote superior customer satisfaction Urban Outfitters, New York, NY

Manager of Sales October 1991 to April 1993

• Managed daily operations of a full retail store

• Developed and implemented sales strategies to support sales goals

• Developed staff to service the customer service needs

• Facilitate product training sessions with new and current employees

• Motivated production by organizing marketing/sales activities and strategies in a changing market to increase company volume

EDUCATION, LICENSURE and CERTIFICATION

• Associates of Art degree in Business Administration (Management). Borough of Manhattan Community College, Graduated in 1991

• Digital Cable Technician

• Security License - AG Affiliates Security Guard Training School, November 2016 COMPUTER SKILLS

• Trained in Microsoft Word, Microsoft Excel, Internet and Intranet Services.

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