Service Representative Customer

Ronan Cantlon

** ********** ****, *******, *******, M8V 2P5

647-***-**** ************@*****.***

Education

September 2021 - February 2022 Carleton University Criminology and Criminal Justice June 2021 Father John Redmond Catholic Secondary School, Toronto. Work Experience

October, 2022 - Present Regal Security Concierge Security Guard

● Enforced property rules and regulations to maintain the security and safety of clients and their assets

● enforcement of Trespass to Property Act

● Ensured safety and emergency protocols were completed in response to Fire Alarms and other Site Emergencies

● Walking patrols and inspections of facilities and equipment June, 2021- September, 2022 City of Toronto Customer Service Representative

● Greeted customers and performed appropriate covid screenings

● Dealt with customer relations and draftings of reports

● Handled population count alongside contact tracing of customers attending

● Provided excellent customer service.

August, 2019- September 2, 2019 CNE Food Building Bacon Nation

● Cashed out customers and provided customer service

● Trained coworkers in preparation and assembly of food

● Decoration and preparation of foods

● Assisted in janitorial duties such as cleaning working area September, 2018- March, 2019 No Frills Grocery

● Responsible for sorting and stacking products

● Assisted with store closeout including the collection of the carts and locking of store

● Provided excellent customer service

Volunteer Experience

July 2018/ July 2019 Youth Volunteer Jednota Slovak Cultural Picnic

● Sale and distribution of food and beverages

July 2017 Youth Volunteer Kickstart Taekwondo

● Interacted with campers, parents and staff to provide program information and promoted a positive camp experience

Qualifications

Ontario Security Guard License

Standard First Aid with CPR-C certificates

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