Sales Associate Front Desk
Resume:
Annette Wilkens
Noblesville, IN *****
*******@*******.***
Work Experience
Business Office Manager
Maple Park Village - Westfield, IN
August 2008 to Present
• Started at Maple Park as the Receptionist and A/P clerk. Assisted the Business Office Manager with maintaining the Resident Trust.
• Promoted to Business Office Manager June, 2014
• Supervise the business office and serve as Manager on Duty (as needed).
• Oversee transmissions of all Medicare, Medicaid, insurance, VA Billings, and private statements.
• Act as a liaison between family members and billing agencies regarding financial assistance
• Ensure census billing accurately corresponds with resident census levels on a monthly basis.
• Assist the Executive Director with financial reviews.
• Account for all monies collected by the building and ensures all cash accounts are reconciled monthly.
• Keep abreast and maintain working knowledge of benefit administration, Resident Trust accounting, payroll processing and accounts payable processing.
• Manage resident and employee files in accordance with company policy
• Employee of the year 2013
• Traveling to other ASC Facility to help out in Business Office when needed Overpayment Recovery Specialist
Adminastar Federal - Indianapolis, IN
June 1997 to June 2003
• Worked with a team to investigate and collect on true overpayments
• Made collection calls and set up payment plans when needed. Sales Associate
Goodman Jewelers - Indianapolis, IN
1992 to 1997
• Worked as a Sales associate selling
• Did small jewelry repairs
• Closed out the register at the end of the shift
• Top seller two years in a row
Front Desk Manager
Signature Inn - Indianapolis, IN
1987 to 1991
• In charge of the front desk staff, scheduling, hiring, and firing
• Took reservations / checking in and out customers.
• Worked as the Night Auditor
• Helped to coordinate events at the hotel
• Employee of the year
Education
High school diploma
Batesville High School - Batesville, IN
1980 to 1985
Skills
• Supervising experience
• Bookkeeping
• Office management
• Budgeting
• Administrative experience
• Organizational skills
• Office experience
• Communication skills
• Filing
• Clerical experience
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