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JENNIFER SMITH

adun79@r.postjobfree.com 469-***-**** Cedar hill, TX 75104

Hardworking, energetic,reliable,recognized for excellent customer service People oriented with excellent interpersonal skills and oral and written skills Able to multi- task, works well within time limits. Detailed- oriented and resourceful in completing projects Experienced with Quick books, and Excel

Applebee's Cedar Hill, TX

Front of House Manager

07/2018 - 01/2023

Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.

Supervised activities of dining room staff to maintain service levels and support guest needs.

Resolved problems or concerns to satisfaction of involved parties. Assigned work tasks and activities, prepared schedules and managed staffing.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Handled guest complaints quickly to maintain positive dining experience for patrons.

First Texas Homes Kennedale, TX

Sales Assistant

04/2015 - 08/2015

Assistant sales Manager with greeting customers and showing new homes Assisting Homebuyers with color choices, and upgrades Assist Sales Manager in choosing Inventory home Colors and Upgrades Work with Title company's and Mortgage lenders on behalf of Homebuyers

Sleep Shop- Mineral Wells Lake Worth

Store Manager

06/2014 - 04/2015

Assist Customers in finding the right Mattress, worked with companies regarding warranty issues for our customers

Conducted Inventory, and ordering for the store, scheduled deliveries Worked with vendors to promote their products .Used Social Media to promote company

Ran bank deposits, Reconciled daily, weekly, monthly sales reports Managed an upbeat store, resolved disputes between customers and Owners.

Sprint by United Cellular

Sales Associate- Assistant Manager

10/2011 - 06/2014

Supplied various reports daily, weekly, monthly sales reports for corporate offices

Managed staff, Helped employees set and reaches their sales goals Administered on the job training for new employees, conducted training for Current staff on new devices, and operational programs Summary

Experience

Helped corporate takeover and clean up 2 franchise locations, To Sprint standards

Attended to customer complaints and billing issues, with immediate attention.

Mattress Depot

Assistant Manager

01/2011 - 10/2011

Assisted customers with purchases, Conducted warranty checks, and replacement

Reconciled daily, weekly monthly sales reports, Set store sales goals Conducted Inventory, and weekly ordering

Assisted Manager in daily running of the store.

Chills Bar & Grill

Server, Hostess

08/2005 - 01/2011

Quality Assurance

Greeted Guest, Provided the high quality service and maintained Brinker's High standard of service with each guest

Ordered customer food, Handled complaints and concerns with the utmost attention

Conducted training class rooms for new employees, and hands on training Handled own bank, and large amounts of cash

Helped maintain a fun fast passed work experience for employees and guest.

Olan Mills

Appointment setter- Sales Associate

01/1996 - 02/1998

Schedule appointments, Help Ensure have an enjoyable experience with us Keeping photographer on schedule, help meet sales goals Helped parents entertain children to make experience delightful. Coffee Beanery

Sales Associate

02/1994 - 01/1996

Worked at National Training store, Trained employees, Managers, and franchise to follow corporate recipe

Ensure Corporate procedures are being followed at all times Administered daily training sessions, Helped prepare New Managers for their new role

Assisted customers with their needs, and concerns.

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