Service Representative Customer

PAMELA ROMBOUGH

Customer Service Represenative

XPO Logistics Lockport NY

Customer Service Representative

Oct 2016–Oct 2020

XPO Logistics is a 3rd party logistics company, they warehouse DuPont Corian for E I DuPont. As a CSR, I created and scheduled domestic, export and LTL shipments of Corian. I created Custom invoices for shipments into Canada. I also tracked late shipments as well as obtaining proof of delivery for shipments. I was in contact with trucking companies, LTL carriers and dray carriers.

Exel Lockport NY

Customer Service Representative

Sept 1997–Sept 2016

Exel was also a 3rd party logistics company that warehoused DuPonts Corian, I greeted all visitors to the warehouse in a courteous and professional manner. I also created and scheduled the domestic, export and LTL shipments daily. Filed freight claims on damaged freight. Recorded all inbound and outbound shipments in spreadsheets daily.

I also worked for Sears for 9 years, a national truck stop for 4 years and a tile company for 9 years. I have 45 years of experience working with customers under all conditions.

SKILLS

I have great telephone and computer skills. I enjoy helping customers find resolutions to their problems

I work well on my own, with little or no supervision

I hsve a great work ethic and a stellar attendance record

I'm a licensed Life and Health Insurance agent in New York, also licensed in Ohio, Virginoa, South Carolina and Michigan

AHIP certified for 2023

E&O policy in effect

Contact

Phone 716-***-**** Email *************@*****.***

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