MARY STRIDER

Star, MONTGOMERY ***** 910-***-**** adun5q@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking pre cert position. Offering excellent communication and good judgment. Experienced CMA(AAMA) with over 20.5 years of experience in medical field. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experience in referrals and authorizations. SKILLS

• Decision Making

• Planning and Coordination

• Teamwork and Collaboration

• Flexible and Adaptable

• Self-Motivated

• Dependable and Responsible

• Written Communication

WORK HISTORY

CMA(AAMA), 05/2001 to Current

Randolph Health Medical Group – Asheboro, NC

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Led projects and analyzed data to identify opportunities for improvement.

• Successfully maintain clean, valid driver's license and access to reliable transportation.

• Handled 20 calls per day to address customer inquiries and concerns.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Exceeded goals through effective task prioritization and great work ethic.

• Developed and maintained courteous and effective working relationships.

• Delivered exceptional level of service to each customer by listening to concerns and answering questions.

• Maintained excellent attendance record, consistently arriving to work on time.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Received and processed stock into inventory management system. EDUCATION

Associate of Science: Medical Assisting, 06/2001

Montgomery Community College - Troy, NC

High School Diploma: 06/1984

Southwestern Randolph High School - Asheboro, NC