Catherine Keown Petersen, SPHR
Chicago, IL ***** • 704-***-****
********************@*****.***
linkedin.com/in/catherine-petersen-sphr-550a789b/
20+ years of expertise driving the future direction of recruitment efforts across businesses with up to 200,000 employees in retail and manufacturing industries.
Proven HR executive and influential leader with a bold record of success balancing operational efficiencies and growth of multimillion-dollar and Fortune 50 companies by leading a talent acquisition function and translating business vision into HR initiatives. Growth-focused with an unparalleled contribution in revamping and redesigning departments, overhauling teams, and promoting proactive changes that foster a high-performance culture and accelerate the company's long-term success.
Areas of Expertise
Compliance and HR Administration
Employee Relations
Talent Acquisition
Applicant Tracking Systems
Organizational Development
Performance Management Systems
Employer Branding
Compensation and Benefits Administration
Talent Management
HR Best Practices
Budgeting and Cost Control
Career Highlights
Increased hiring by 100% at Transformco by spearheading the creation of sustainable talent solutions centered on recruiting talented personnel to support the organization's continued growth.
Introduced enterprise-wide systems for talent acquisition that enhanced recruiting and retention by 75% at Mitchell Gold Bob Williams.
Featured Speaker at 2007 ERE convention Leadership Track: “Recruiting with a Customer Focus” and at 2008 PeopleClick Global Conference: From Customers to Candidates: Lowe's Recruiting Focus.
Professional Experience
Transformco, Chicago, IL 2022 – Present
Director of Talent Acquisition
Develop Talent Acquisition and job placement strategies for a leading integrated retailer that draws world-class talent while managing a team of 39 sourcing team, recruiters, and onboarding coordinators. Maintain HRIS systems and provide process enhancement, policies, and a range of analytic tools to monitor the effectiveness of operations and programs. Educate candidates on the company's culture, career progression, benefits, and competitive advantages. Administer 1000+ internal and external placements while ensuring compliance with all employment laws and regulations.
Initiated change management with corporate executives to achieve a competitive advantage in the job market.
Championed a top-performing team developing talent acquisition techniques that resulted in a 24% increase in the company's net employment.
Mitchell Gold Bob Williams, Taylorsville, NC 2021 – 2022
Senior Director of Talent Acquisition & HR Operations
Provided leadership and guidance on acquisition, HR operations, and recruiting best practices, formulated operating procedures and enforced compliance with laws and regulations that impacted the bottom line. Assumed full responsibility for directing a team of recruiters, HRIS systems, compensation and benefits, and outplacement services. Constantly monitored company facilities, teams, and policies to improve operational and organizational effectiveness.
Identified potential applicants for various open positions leveraging employee recommendations, online job postings, direct sourcing, and recruitment agencies.
Formulated recruitment and administrative performance measures in order to monitor trends, influence change, and evaluate progress.
Boingo Graphics, Charlotte, NC 2015 – 2021
Independent HR Consultant
Established an impactful difference by interpreting the corporate, legal, and cultural environment of the workplace, supporting the execution of business plans following HR guidelines and objectives, and contributing new ideas to promote the continued growth of the HR team's overall effectiveness.
Sam’s Club, Philadelphia, PA 2011 – 2013
Senior Divisional Human Resources Director
Owned and directed career development, talent acquisition, employee relations, retention programs, succession planning, employment law compliance, training, and leadership development for the North and South Divisions across six states and three regions with 60,000 employees.
Supervised benefit and compensation programs to guarantee cost-effectiveness in order to retain employees.
Implemented HR initiatives and led the recruitment process at over 600 locations, including advertising, applicant screening, interviews, and reference checks.
Lowe's, Charlotte, NC 2008 – 2011
Senior Divisional Human Resources Director
Oversaw the daily HR-related activities and needs for the North and South Divisions across 13 states and nine regions with over 90,000 employees, including succession planning, employee relations, performance management, and employment law compliance. Maintained payroll, time and attendance systems, and HRIS and ensured data integrity. Coordinated career development plans, training initiatives, and action plan to support organizational programs.
Delivered a recruiting plan aligned with organizational objectives and aimed to establish top-grading and continually enhance the organization's talent pool.
Additional Experience
Director of Talent Acquisition, Lowe's, Charlotte, NC
Regional Human Resources Director, Lowe's, Pittsburgh, PA
Area Human Resources Manager, Lowe's, Philadelphia, PA
Education
CHRO Executive Leadership Program
Michigan State University School of Human Resources & Labor, East Lansing, MI, 2022
Master of Science, Adult learning & Workforce Education
North Central University, Minneapolis, MN, 2016
Bachelor of Science, Pre Law
Southern California University, Los Angeles, CA, 2012
Associate of Applied Science, Human Resources Management
Columbus State Community College, Columbus, OH
Certifications
SHRM-CP - SHRM Certified Professional