D A R R Y L W. H I C K S

Hickory Knoll Rd 205-***-**** page 1 of 3

Homewood, AL 35226 adun1h@r.postjobfree.com

Summary of Qualifications

* *********** *** (ASP, C#, VB.NET) software design & development (SDLC) inception to delivery

2 Trained in team development apps, procedures, tools, QA, ISO9000, GMP, SOP’s, OSHA cert.

3 Strong knowledge, trained in the use of frameworks for both web (eCom) & windows applications

4 Form validation, data capture, user functionality with scripting languages (Ajax, JavaScript, CGI, PERL)

5 Solid proven management & supervisory skills, proficiency in writing & communications, bilingual (English, Spanish)

Technical Expertise

Languages HTML, DHTML, XML, SQL, T-SQL, ASP, VB, C#, AJAX Frameworks WebConnect, .NET 1.0-4.x, WebSphere, Rational Rose Concepts OOP, OOA/OOD (UML), deployment, n-tier development, SDLC, Dev Applications Visual Studio2005, VSS, Visual WebDev, HomeSite, Dreamweaver, SQL Server2005 (Reporting Services, SharePoint), Oracle Developer 2000 Systems & DB’s Windows (XP Pro, 7 Pro, 10) Win2003 Server, SQL Server 7, 2000, 2005, Oracle 9i*, FoxPro, Office 365, Linus

Professional Experience

Charter Comm LLC (Spectrum) 200 Columbian Rd Vestavia Hills, AL 10/2018 – 06/2019 Direct Sales Representative (digital media products & services) The "direct" approach was the main focus for this door-to-door sales position where I sold cable, internet and telephone services to residential and business customers. A working knowledge of packages, deals and lates digital technologies was needed to show our value over the competition. Daily,weekly, monthly account updates, follow-ups were also part of the responsibilities AutoZoners LLC 1694 Montgomery Hwy, Hoover, AL 35216 03/2009 - 01/2017 Part Sales Mngr, Retail Sales (automotive parts, installations) For this automotive supplies and parts leader, providing the customer with auto part sales, product advice, installations & info from our zNet database are all daily tasks. Engine problem code retrieval & diagnosis is another servce I provide as a CSR. Being a member of the district inventory team I'm directly involved in the process for all stores in our group which is both challenging and rewarding. ASE certification & training for store management are two current goals in progress.

AT&T (SBC Global Internet) 19th St N Birmingham, AL 35203 02/2010 –06/2011 Customer Asst, Premise Tech (multimedia, communications) As the Customer Asst I provided technical support to DSL customers in the call center which ranged from troubleshooting connection problems and setting up email features to handling new equipment orders and scheduling repairs, passwords and billing. Issues beyond my scope were routed to upper level techs or 3rd party service providers.I was an active CWA union member and group team leader after training As the Premise Tech my job was to install, maintain, repair or enhance the 1

D A R R Y L W. H I C K S

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Professional Experience (continued)

company's new U-Verse services to residential and business customers. After training and certification it was my task to go to the location, meet with the customer, perform any preliminary testing then present the plan for bringing the services from the NID (network interface device, phone box) to the modems and media devices within the home or business. After installation basic setup and info on use was also provided.

AllianceData Information Svcs 15981 Yarnell St Sylmar, CA 91342 01/2001 - present Sr IT Consultant, Programmer

The next four are examples of short-term assignments I obtained through my technical business-to-business staff & services firm listed above. Some of these were subcontracted

(other firms) some were on-site (W-2) These do not represent all of the clients worked with, but provides a brief overview. They are all verifiable. JWCH Institute, Inc. Jilson St City of Commerce, CA 11/2007 - 04/2008 Administrative Asst III,IT Consultant

This non profit organization has provided medical care and housing to the homeless of the downtown Los Angeles homeless population for mor e than 60 years. I provided the CEO with assistance in scheduling, minutes of meetings, project management and IT consultation during a new project assessment for permanent supportive housing for their clients with special needs. Five clinic were in process of being networked to share patient info HIPPA compliance in security required to be built into doc creation and retrieval, permanent supportive housing basics were the major issues during this project & assignment

Omnikron Systems,Inc. Woodland Hills, CA 91367 05/2007 – 10/2007 Technical Consultant /.NET Programmer (technical staffing) On temporary assignment to a major government contractor (Pratt & Whitney Rocketdyne) in Canoga Park CA I worked with the SSME Group (Space Shuttle Main Engine) to update their intra net specs docs access, creation and modification process using C# and the .NET framework technologies. Maintenance and modifications of their current applications were also part of the job. Oracle (Toad, database tool) was used to house the data on the backend. It was accessed through stored procs and special optimized querys.This was to later expand to the internet for authorized personel access & use so proper security, roles architecture was planned.

01/2006 - 05/2007

MOC Products Company, Inc. Montague St.Pacoima, CA 91331 Programmer/Analyst (automotive products, services & warranties) For this automotive specialty products, dealership services & warranty company established in 1954 I was hired to program applications (Windows & Web) for both internal network and internet access for their clients with memberships. Tools used to build the main application included Visual Studio 2005, SQL Server 2005

(Reporting Svcs, SharePoint), .NET framework technologies also database development

& ERP integration was necessary to comply with company budgeting, project compliance

Intuit, Inc. (Innovative Merchant Solns) Calabasas, CA 91302 07/2004 - 11/2004 Programmer/Analyst (merchant, debit card processing, ISO) 2

This merchant services provider was purchased by Intuit to add to their huge merchant base of more than 1.4 million worldwide. In collaboration with Verisign and other 3rd party providers, I worked on the project to use their XML Register

(online) to process, update or register IMS’s Quikbook merchants. The process utilized object oriented programming, ASP.NET framework (C#.Net), internet security protocols, database access (SQL Server) and modification through stored procedures. SDLC concepts, n-tier application and Great Plains knowledge as well as integration (legacy systems) and testing were a major part of job. I aslo made Crystal Reports D A R R Y L W. H I C K S page 3 of 3

Professional Experience (continued)

First Data Corp (CSI) Condor Dr Moorpark, CA 91320 03/2000 – 02/2004 Web Developer/QA Analyst (card transactions, merchant svcs provider) I was hired as a web developer for a smaller company (Cardservice International) which was later bought by this Fortune 500 company (First Data) to support a web based application system used by its more than 1300 merchants (ISO's) to retrieve residual information and application processing. I was added to the application programming group and trained by Microsoft engineers on use of the new .Net Framework. My role as mid-tier (n-tier, OOP, SDLC) was creation of business to connect the front end (GUI) to the data (SQL Server) on backend. First Data made changes and restructured groups, assignments. I was assigned a new role of lead QA Analyst to the SQA group my last year there. My main focus was working closely with Business Analyts who were creating cases based on user needs, maintenance of a "test environment", automation of the testing (scripts, QuickTest Pro, QA Run, WinRunner, LoadRunner) of newly created modules of a mission critical business support application. Regression tests were done for each cycle. I gained some knowledge of deployment and versioning while there as well. Diagnostic Products Corp (Siemens) 5600 Century Blvd L.A.,CA 90045 11/1989 – 03/2000 production supervisor, chemist (medical device manufacturing) Started as a chemist in the production dept where solutions and components of immunochemistry kits used in hospital, reference and physician's office laboratories, veterinary, forensic and research facilities were made. The components were then combined with radio isotopes (I-125, S-32, CO-57) for the final products. Protein purifications, HPLC, drug derivative coupling were other things done in our laboratory. I was promoted to shift supervisor for a crew of 25+ chemists and lab techs where time sensitive scheduling, GMP rules and evaluations were some of my duties for more than 5 years. After completing my master's degree in IT I changed careers and left this field for my new passion...computer programming

Education

B.S. (Biology, Chemistry) University of West Alabama Livingston, AL 35470 M.I.T.(IT, MIS) American InterContinental University Los Angeles, CA 3

Certifications, & Licenses

SalesPerson (Broker Agent, Realtor) Alabama Real Estate Commission (AREC, link below) Producer (Insurance, P&C) National Assoc of Insurance Commissioners (NAIC, link below) HazMat (hazardous materials, Cal OSHA)

Series 6 & 63 (mutal funds, IRA's, annuities) First Investors Corp NY, NY Links

https://www.alabamainteractive.org/arecmenu/login.action https://www.sbs.naic.org/solar-external-lookup/license-manager/summary/300*******? jurisdiction=AL&entityType=IND

https://www.linkedin.com/in/darryl-hicks-340389a/

https://www.facebook.com/darrylh64

Cover Letter

https://docs.google.com/document/d/10Mn05WDx02srFEYtvdvJJbSlDA0XmgkztZl8uzYkaP0