SR Suzen Ruben
STATEN ISLAND, NY ***** 347-***-****
************@*****.*** https://bold.pro/my/suzen-ruben/718 PROFESSIONAL
SUMMARY
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
SKILLS Office organization/Business
Administration
Business Development/ Strategic
Account Planning
Microsoft Office/ Office excell
Customer Service
Freight Broker/Market Trend
Analysis/Vendor Contracts
Data Entry
Database Management
Advanced MS Office Suite
Knowledge
Email Communication
WORK HISTORY ENTREPRENEUR 09/2021 to 09/2022
Self Employed Staten Island, NY
I tried doing business with a friend and due to economy situation and not having enough experience. It did not work out how I wanted to be. I had to put this company on hold.
SALESFORCE ADMINISTRATOR 05/2020 to 03/2021
Ekodus Hightstown, NJ
Managed team of employees, overseeing hiring, training and professional growth of employees.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Conducted tests to identify issues and make necessary modifications. Used coordination and planning skills to achieve results according to schedule.
Implemented security measures to protect vital business data. Developed and updated databases to handle customer data. Set up and controlled user access levels across databases to protect important data.
Adhered to set schedules to test databases for flaws and reduce downtime.
BUSINESS DEVELOPMENT MANAGER/FREIGHT 12/2017 to 12/2020 BROKER
S & S Brokerage Inc Iselin, NJ
Reached out to potential customers via telephone, email and in-person inquiries.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Completed and submitted monthly and yearly reports to support executive decision making.
Tracked shipments and trucks out on deliveries.
Coordinated insurance coverage for goods and packages. Monitored market and negotiated rates based on trends. Contacted existing customers to update accounts and confirm deals. Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
KNEE INJURY 12/2019 to 05/2020
Unemployment Staten Island, NY
I had knee Injury in August,2019 following that my surgery was on Feb,27,2020. Due to Covid-19 lock down I could not continue physical therapy. My knee recovery process was slow,
SHIPPING AND RECEIVING CLERK 06/2017 to 12/2017
Universal Distribution Center Edison, NJ
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers. Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
CORRESPONDENCE OFFICER 04/2017 to 06/2017
Ezpass Staten Island, NY
Edited letters and written material for correspondence. Communicated with executives about consistent customer issues. Collected payments from customers and clients.
Analyzed data and work orders before sending or completing tasks. Typed acknowledgment letters to persons sending correspondence. Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
UBER PARTNER 05/2016 to 09/2016
Uber And Lyft Jersey City, NJ
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Assisted mobile app users with closing out rideshare. Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
ACCOUNT MANAGER/SHIPPING AND RECEIVING 02/2015 to 04/2016 CLERK
Disons Gems Inc Manhattan, NY
Orchestrated routing by producing accurate shipping documentation and package labels.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation. Inspected merchandise and sent damaged pieces for repair before shipment.
Organized storage areas to optimize materials movements and minimize labor hours.
Inspected incoming and outgoing shipments to identify discrepancies with records.
PERSONAL CARE ASSISTANT 01/2015 to 12/2015
view Hospital Brielle, NY
Assessed and recorded client's vitals
Worked as team member
Ability to restrain and/or aide patients, as necessary to prevent injury Help patient with daily living activities.
Monitored and assisted residents through individual service plans. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Transported individuals to events and activities, medical appointments and shopping trips.
DATA ENTRY CLERK 04/2014 to 02/2015
Present Dial Car, Inc Brooklyn, NY
Conduct frequent quality checks on recently updated information to ensure paper-based records and computerized database files were 100% consistent
Compile, maintain and upload database of potential customers to facilitate targeted mailings
Record client account information such as sensitive data such as addresses, phone numbers, credit card information, etc. With accuracy and speed
Process all requirements will meeting deadlines
Accurate and speed typing requirement to obtain and hold position with company.
MEDICAL ASSISTANT 08/2013 to 04/2014
Targee Medical Office Staten Island, NY
Assessed and recorded client's vitals such as temperature, blood pressure, heart rate, etc
Prepared detailed and accurate medical paperwork for review by management
Maintained resident rooms to ensure cleanliness and maintained supplies Supported dietary restrictions by making meals in compliance with nutritional guidelines
Identified and recorded patient data, including mood shifts, physical condition, appetite, and elimination
Maintained calendar for entire professional medical staff Assisted physician
Performed in office testing such as EKG and Spiro meter test Direct contact with insurance providers to ensure accurate billing/referrals of patients Eligibility
Corresponding to with offsite testing centers
Maintained records of all testing along with recording time sensitive deadlines.
CERTIFIED NURSING ASSISTANT 04/2004 to 05/2013
Eger Nursing Home and Rehab Center Staten Island, NY Assessed and recorded client's vitals such as eating habits, behavior, progress notes, treatments, or discharge plans along with collecting specimens and/ or blood samples
Worked as team member along psychiatrists, psychologists, psychiatric nurses, or social workers
Assisted patients with bathing, dressing, and/or grooming, etc. As deemed necessary by medical provider
Maintained, cleaned and disinfected rooms and furnishings to preserve safe and orderly environment
Ability to restrain and/or aid patients, as necessary to prevent injury Serve meals or feed patients needing assistance or persuasion Provide mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, or rehabilitation care under direction of nursing or medical staff
Aid patients in becoming accustomed to hospital routine Accompanied patients to/from medical, dental appointments, personal outings, etc.
Completed administrative tasks such as maintaining supplies, process office orders, maintaining medical and/or facility information. EDUCATION MBA Business Administration 12/2017
American Collage of Commerce And Technology, 803 W Broad St Ste 100, Falls Church, VA 22046
High School Diploma Commerce 03/2001
New English High School, Nadiad Gujrat India
CERTIFICATIONS CNA - Certified Nurse Assistant
Salesforce Administrator Training - 6 months (2020)