NAMBIRAJAN K

.

Objective.

Seeking a position for Assistant Manager with my experience of 10years + to expand my learning, knowledge, and skills.

Global certification: Microsoft certified professional – F717-3218.

Technical Skills.

Network operating system: windows 2008 r2- 2019versions.

Cloud Technologies: Amazon web services.

Virtualization: VM-Ware, Hyper V.

Vendor Management & procurements of IT accessories.

Client operating system: windows XP- 11 versions.

Mail clients: MS-office 2007-2016 & Office 365.

Firewall: Sophos XG210.

Backup – QNAP- NAS.

Antivirus – Symantec v13 & Seqwrite 7.6.

Remote assistance: windows, teams, team viewer, desktop central & any desk.

Professional Experiences.

IDC Technologies Solutions Pvt Ltd – Sr. system administrator June13- 22 - present

Thinksynq Solutions PVT ltd – System administrator 1st dec-21 – 13th may 22.

Home credit India Finance PVT Ltd –System administrator 30th Jan 2017 – 31st Aug 2021.

Fourth Dimension Technologies Pvt Ltd – 6th June – 17th jan2017.

Responsibilities- IDC Technologies Solution Pvt Ltd.

Working in TCS and its projects

Managing SD team members of 10 for end users’ complaints.

Day to day activities is managed by ITSM ticketing tool, email, phone and walk-in SD desk.

Managing and review the Team members performance and weekly productivity.

Managing the team escalations and coordinating with other Teams for dependences.

Managing vendors for AMC, new procurements.

Preparing Quotation with multiple vendors, and negotiation for new procurements.

Co-ordinating with managements for designs and implementation of new technologies.

Conducting the meetings, session about new technologies.

Preparing & managing the SOPs and team members to prepare KEDB.

Managing the security policies for both infra and SD team.

Implented of new projects and migrations.

Managing the projects of India, US & UK.

Windows servers Patching.

Responsibilities- Thinksynq solutions Pvt Ltd:

Responsibilities- Home credit India Finance Pvt Ltd.

Working with a team of 4 members in domain environment.

Handling 4 members in desktop environment.

Managing the call center and system administration.

Managing the Convox dialer v3.2 and troubleshooting.

Configuring the Mediant, application servers of dialers.

Managing PRI of Airtel & Tata PRI & leased line.

Managing user accounts, group policy restrictions, OU restrictions in version 2019.

Managing the patch management through WSUS server.

Handling asset allocation & user allocation process wise.

Managing vendors for procurement, preparing quotations, competitive quotation.

Managing Wi-Fi, APi devices for laptop users.

Securing our domain environment through Symantec and Seqwrite antivirus.

Managing the user & mac-based restrictions through Sophos firewall.

Creating polices for office 365, web policy, categories and network restrictions.

Configuring Qnap storage and creating quota for team wise and file screening.

Creating VMs and managing in version 5.5 and 7.0.

Managing and restrictions of office 365.

Configuring & managing the MDT 2016 for auto deployment & WDS for network booting.

Managing the patch management through Wsus.

Managing the disk space management of all servers.

Managing mailboxes, mail accounts, distribution lists and shared permissions.

Receiving calls through OTRS ticketing tool & mail request.

Fourth dimension Technologies – Sr. customer support 6th June 2013 – 12th Jan 2017.

Clients handled: CAMS – Two branches, Lucas TVS & VenturEast Fund advisors Pvt ltd.

Responsibilities:

Installing &Managing hardware & software issues in windows client environment xp-10

Installing & managing applications of internal & external like office 365, MS Office 2007-2016,

Installing & managing the local & network printer, configuring printer in server.

Managing the network & VPN issues of WIFI devices, port issues and in desktop environments

Securing our domain environment through Kaspersky antivirus.

We are handling three types of users (internal, external).

Providing remote support for users through MS teams, Team viewer, Any desk, chrome remote desktop and desktop central.

Tracking &receiving the issues through OTRS ticketing tool, email and calls.

Educational Experiences.

BCA- 92 % Monomania Sundaranar university.

DECE – 72 % Sri Krishna polytechnic college.

Personal Information.

Permanent address: Ambattur Chennai – 600053.

Languages Excellent: Tamil, English.

Email: adumx8@r.postjobfree.com.

Mobile: 814-***-****.

Deceleration:

I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge.

Date: BY

Place: NAMBIRAJAN. K

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