Elizabeth Rodas
Rialto, CA *****
adumwl@r.postjobfree.com
Fast learner and excellent multitasker
Fluent in Spanish
Engaging personality
Able to work under pressure
Able to develop strong customer relations
Reliable, punctual and team oriented
Comfortable standing for a long time period
Highly skilled in providing a timely, efficient, and considerate customer experience Organizational skills
Sales skills
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Affluent Staffing - Rialto, CA
April 2021 to June 2022
Complete shipments by processing and loading orders. Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Complete deliveries by driving truck or van to and from vendors.
Maintain truck or van by completing preventive maintenance requirements and arranging for repairs. Enforce inventory controls by collecting stock location orders and printing requests. Provide quality service by following organization standards.
Preserve safe and clean work environment by keeping shelves, pallet area, and workstations neat. Promote clean shipping supply area by complying with procedures, rules, and regulations. Complete reports by entering required information. Contribute to team effort by accomplishing related results as needed.
Debt Collector
United One G - Burbank, CA
January 2018 to April 2021
Manage multiple accounts for delinquency and debt collection efforts. Locate and contact debtors about outstanding obligations. Negotiate payoff deadlines or payment plans. Send out past due notices for delinquent accounts or for missed settlement payments. Investigate and resolve complaints regarding incorrect debt collection attempts. Report address changes and maintain files regarding debtors for correct and current contact information. Compile reports on delinquent accounts and report missed payments to credit bureau.
Customer Service and Sales Representative
Gabcyn Inc - North Hollywood, CA
January 2007 to January 2018
Assist customers questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems. Handle telephone customer contacts. Coordinate with all sales channels for retention efforts on existing customer base. Sell products and services offered by the Company. Help collect past due balances. Process credit applications and activate services. Maintain appropriate records, prepare required reports, and update customer accounts. Support and backup the sales operations during down time. Take customer payments, over the phone service exchanges, programming of handsets, switchboard, etc. Performs other duties as assigned by management.
Education
High school
Sean Prepa Abierta - Baja California Norte, Mexicali, Mexico September 1992 to July 1995
Contador Privado
Ensenanza Superior AC - Baja California Norte, Mexicali, Mexico September 1989 to July 1992
Secretariat Comercial
Instituto Comercial Liceo Harvard - Baja California Norte, Mexicali, Mexico September 1987 to July 1989
Skills
• Order Picking
• Load & Unload
• Packaging
• Warehouse Experience
• Shipping & Receiving
Languages
• Spanish - Fluent