THOMAS BUDWITIS

Cell: 708-***-**** adumux@r.postjobfree.com Round Lake Beach, IL

PROFESSIONAL PROFILE

Self-motivated, dedicated and reliable professional with proven experience as a customer service representative, manager support, driver, logistics coordinator and cross-functional team leader. Continually meet service quality, efficiency and productivity goals in alignment with company objectives. Adapt quickly to a challenging environment. Core Values: Job passion, accountability, persistence, relationship development, team unity, respect for others skills. Knowledge, Skills and Abilities:

Build strong rapport with customers Determine customer-specific needs Produce solid repeat business

Provide effective time management Establish and achieve daily priorities Continually meet all deadlines

Promote new products and services Merchandising /ordering /inventory Safety and security compliance

Address team and customer issues Diplomatically resolve discrepancies Train and supervise personnel EXPERIENCE

Customer Service Representative, True North Shell, Round Lake Beach, IL 01/2022 - 11/2022

Built customer loyalty through personalized customer relationship development; promoted value-added products and services based on customer-specific needs, requirements and preferences; generated strong repeat business.

Provide food preparation, e.g., pizzas, rolls, other products; prevented spoilage, ensured compliance to standards.

Maintained inventory and produce replenishment; performed merchandising; ensured an accurate product count.

Worked collaboratively with vendors to ensure reliable product delivery and optimal promotion of new products.

Provided accurate cash management and end-of-day cash deposit into safe; entrusted with opening/closing store. Driver, Heavy Equipment Operator, HAZMAT Technician, Hydrochem, Frankfort, IL 2016 - 2021

Operated vac trucks, box trucks, pumps, generators, and other equipment; maintained records of all equipment.

Responded to spills and other cases of environmental impact; cleared soil, grass and other surfaces to eliminate and prevent contamination due to hazardous spills.

Directed truck logistics at job sites; resolved any unsafe obstacles and parking area issues; trained new personnel. Vac Truck Operator, Driver, Hazmat Technician, Future Environmental, Frankfort, IL 2015 - 2016

Cleaned out frac tanks, chemical tankers and pipes for surveillance machines; maintained supplies for each truck.

Directed a team of laborers to properly handle vac hoses, as well as to maintain fire safety and hole safety. Customer Relations Representative, All Seasons Marine, Oak Forest, IL 2012 -2015

Recruited to assist in managing business operations during period of rapid expansion for this boat storage, service, parts and accessories company; promoted the entire line of parts and materials to boat owners.

Operated boats; performed post-installation electronic diagnostics; collaborated with mechanics on installations.

Used eBay, Craigslist and other venues to drive product sales; placed orders and managed supplier relationships. Assistant to the Owner, Justice Citco, Justice, IL 2009 - 2012

Supported business operations for this privately owned station; performed customer service, inventory, purchasing and cash management; provided leadership, hiring, training and supervision to a team of service employees

Performed product merchandising, reduced shrinkage, controlled waste; evaluated and adjusted staff schedules. PREVIOUS BACKGROUND

Options Specialist/Trader/Desk Manager, Budwitis Brokerage, Man Financial, Refco Inc., Lind-Waldock 2000 - 2009 EDUCATION

Commercial Driving Program, Advantage Driver Training LLC, Shorewood, IL, completed 2012 Graduate, Oak Forest High School, Oak Forest, IL

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