Service Representative Workers Compensation
Resume:
Shana Burns
Deridder, LA *****
*************@*****.***
Summary
Experienced Senior Underwriter with more than 17 years in Workers Compensation Insurance seeking a position with a company in which my experience and skills can be utilized. Proficient in risk selection, pricing, rate quotations, making product and benefit recommendations, and managing risks. Knowledge of NCCI’s Scopes Manual, Classification Rules, and Experience Mod rating. Successful in building strong working relationships with sales teams and brokers. Focused on maintaining high performance standards and capitalizing on opportunities for improvement.
Skills
Quoting and pricing risk
New and renewal business
Production-oriented
Analyzing data
Managing risk
Building strong relationships
Customer service
Knowledge of NCCI
Experience
Amerisafe – Deridder, LA
Underwriter
12/2004 – current
Analyzing information to determine acceptability of risk through submission review of Acord applications, loss runs, mod ratings, financials, supplementals, loss control reports, and audit worksheets.
Utilizes Underwriter authority to correspond with corporate risk appetite and strategy
Analyzed risk and adhered to underwriting standards to drive risk selection and profitability
Underwriting of new and renewals business by reviewing premium history, claims history, and company financial conditions to determine action
Underwriting, managing, and servicing a profitable book of business
Achieved production goals by developing strong underwriting teams and agent rapport.
Education and Certifications
Certified Workers Compensation Professional (CWCP)
02/2008
Louisiana Resident P & C License
07/2007 (Active)
Certified Insurance Service Representative (CISR)
02/2007 (Active)
Rosepine High School
05/1995
Conflict resolution
Microsoft Office
Friendly, positive attitude
Good work ethic
Influencing business growth
Team orientated
Loss prevention
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