Entry Operator Data

Location:

Posted:

January 12, 2023

Christina Patterson

Education

University of Cincinnati, Cincinnati, OH August 2014- August 2019

Bachelor's Degree: Psychology and Health Administration

Ronald E. Mcnair Scholar

Study body government committee Chairperson 2017-2019

Mentor for Transitions and Access program at the University of Cincinnati 2018-2019

Experience

Customer Support Specialist / Data Entry Operator

Manley Deas Kochalski June 2020 - Current

Remote

Identifying and analyzing data to establish and quantify problem statements

Maintain a positive attitude and calmly respond to customers' complaints

Process internal requests for documents in a timely manner

Consistently meets short and long-term targets

Gather, collate, and prepare documents for filling in systems

Data entry and research as required to troubleshoot customer problems

Listen to customers' concerns, issues and questions

Utilized Excel for building and analyzing reports, task automation using macros, created reports with PivotTables

Used Google sheets to create, edit and organize spreadsheets

Sorting and managing large datasets with functions: IF, SUM, INDEX, MATCH, VLOOKUP

Teacher

All about kids May 2019-2021

Mason, OH

Prepared curriculum and daily lesson plans

Maintained discipline in classwork and provided resources for lessons

Maintained positive student-teacher relationship

Supervised student growth and encouraged reading and developing skills

Skills

Strong analytical, process, problem solving and detail-oriented skills

Proficient in basic skills of Microsoft Office including MS Access, MS Excel, MS Word

Great interpersonal skills

Patient Demeanor

Strong communications skills, both verbal and written.

Ability to present complex information in an understandable and compelling manner

Intensive attention to detail and the ability to analyze and process large amounts of data

Typing speed is 65 WPM with 98% accuracy