Entry Operator Data
Resume:
Christina Patterson
**** ****** ****** ****, ******* Township, OH 45044 513-***-**** adumrm@r.postjobfree.com
Education
University of Cincinnati, Cincinnati, OH August 2014- August 2019
Bachelor's Degree: Psychology and Health Administration
Ronald E. Mcnair Scholar
Study body government committee Chairperson 2017-2019
Mentor for Transitions and Access program at the University of Cincinnati 2018-2019
Experience
Customer Support Specialist / Data Entry Operator
Manley Deas Kochalski June 2020 - Current
Remote
Identifying and analyzing data to establish and quantify problem statements
Maintain a positive attitude and calmly respond to customers' complaints
Process internal requests for documents in a timely manner
Consistently meets short and long-term targets
Gather, collate, and prepare documents for filling in systems
Data entry and research as required to troubleshoot customer problems
Listen to customers' concerns, issues and questions
Utilized Excel for building and analyzing reports, task automation using macros, created reports with PivotTables
Used Google sheets to create, edit and organize spreadsheets
Sorting and managing large datasets with functions: IF, SUM, INDEX, MATCH, VLOOKUP
Teacher
All about kids May 2019-2021
Mason, OH
Prepared curriculum and daily lesson plans
Maintained discipline in classwork and provided resources for lessons
Maintained positive student-teacher relationship
Supervised student growth and encouraged reading and developing skills
Skills
Strong analytical, process, problem solving and detail-oriented skills
Proficient in basic skills of Microsoft Office including MS Access, MS Excel, MS Word
Great interpersonal skills
Patient Demeanor
Strong communications skills, both verbal and written.
Ability to present complex information in an understandable and compelling manner
Intensive attention to detail and the ability to analyze and process large amounts of data
Typing speed is 65 WPM with 98% accuracy
Contact this candidate