KEYANA BRAZELL
CUSTOMER S E R V I CE R E P Merced, California
adumrc@r.postjobfree.com
ABOUT ME
EDUCATION
EXPERIENCE
-Reviewed billing and upgraded customer services
-Researched accounts and applied promotions where necessary
-Provided excellent customer service and support to a diverse client base
-Checked out customers and took care of any issues or needs
-Stocked shelves and located specific merchandise for customers
-Handled registers and cash at the end of the day
-Assisted guests with any questions or concerns and handled bookings
-Copywrote and performed website maintenance
-Checked in/out guests and provided exceptional customer service A customer service professional with experience in billing review, customer service, copywriting, and website maintenance. With strong communication skills and a passion for helping others. Im very skilled at building trusting and caring relationships with customers and has a track record of anticipating customer needs. Golden Valley HS Merced Community
Customer Service Rep.
Customer Care Rep.
Front Desk Receptionist
Diploma Currently Enrolled
AT&T
Walmart
Sand Pebbles Resort
2014 - 2018 2022 - 2023
Jul 2022 - Present
Oct 2021 - Jul 2022
Jan 2020 - Oct 2021
3.8/4 GPA 3.8/4 GPA
SKILLS
EXPERTISE
Management Skills
Digital Marketing
Customer Service
Communication
Procreate
Negotiation
Critical Thinking
Communication Skills
Shopify
Microsoft Office
Virtual Assistant
Virtually Key
2022
Currently running a virtual assistant business
remotely. We build websites, manage emails
and trouble shoot issues for our clients. We
also make and sell digital products on our Etsy
to help clients optimize their workflow