Customer Service Account Executive

Molly C. Thompson

Chicago, IL *****

***********@*****.*** 312-***-**** www.linkedin.com/in/molly-c-thompson

Account Executive

Solution Driven Purposeful Event Management Team Leader Trusted Partner

Consultative Approach Data And Research Analysis

Recognized for achieving record-setting sales figures by spearheading innovative sales and marketing initiatives and providing exceptional client service. Adept at leveraging resources, maximizing organizational capabilities, and building partnerships with key decision makers. Valued for strong presentation, written, and oral communication, organizational skills, work ethic, taking initiative and leading in a fast-paced environment. Build relationships with business partners, and effectively communicate with multiple levels of management and staff.

Areas of Expertise:

Driving & Retaining Revenue

Consultative Selling

Product Innovation & Development

Relationship Management

Training & Mentoring

Sales Team Leadership

Strategic Partnerships

Account Management

New Business Development

Cross-Functional Collaboration

PROFESSIONAL EXPERIENCE

DOTDASH MEREDITH CORPORATION, Chicago, IL 2015 – 2022

Meredith Parents Network Account Executive

Multi Media

Met and exceeded quotas for revenue, being ranked in top 10% across the Parents Network (Parents and Parents Latina).

Led corporate sales efforts for select accounts; Starbucks, McDonalds, Chinet, Nissan and Libman across the full Meredith portfolio with print and digital cross platforms, managing client expectations and working internally with various groups to provide the most comprehensive creative packages that met the financial goals of the clients.

Facilitated Insights Summit meetings with key clients, editors, research, and other division heads, sharing scope of capabilities, partnership and increasing revenue.

Awarded Salesperson of the year from OMD (advertising agency partner), based on excellent client service and execution of programs.

Fostered comprehensive sales development, management of marketing programs, client entertaining and forecasting.

Sold first-to-market content, leading integrated programs across multiple magazines and digital platforms, resulting in over $1.5M new business.

MEREDITH CORPORATION, Chicago, IL 2002 – 2014

Family Circle Account Executive

Exceeded revenue goals, averaging 120% to sales quota; achieved and maintained #1 Share of Market within territory across all accounts.

Molly C. Thompson www.linkedin.com/in/molly-c-thompson Page 2 of 2

MEREDITH CORPORATION – Continued

Negotiated sponsorship contracts, coordinating event logistics with key client clients for the Family Circle Tennis Cup (Tier 1 All Women's Tennis Tournament, Charleston, SC).

Outperformed revenue goals by fostering and nurturing long term relationships with major national marketers, as well as prospecting smaller advertisers / accounts.

Analyzed client accounts, devising strategies to grow business year over year; collaborated with Marketing and Research divisions on development of programs.

GRUNER + JAHR PUBLISHING, Chicago, IL 1999 – 2002

Account Manager

Drove productivity of Parents brand through measurement, set goals for revenue targets and key performance indicators, including ARPU (average revenue per customer), volume forecasting, resource planning and other internal measures, ensuring sustainable performance.

Devised solid, strong relationships, with key decision makers at both advertising agency and client levels, facilitating innovative and consultative problem-solving solutions for marketers.

Created sales contracts, managing event details with vendors and clients.

ADDITIONAL RELEVANT EXPERIENCE

MARKETING EVENTS, INC. / DIVISION OF FRANKEL & COMPANY, Chicago, IL

Marketing Events Project Manager

Collaborated with the CMA (Country Music Association) and RMHC (Ronald McDonald House Charities) on themed FSI marketing programs that included database management and marketing, direct mail, and promotional strategies resulting in raised revenue by 45%.

Acted as a liaison between clients and partners to coordinate full execution of programs.

CBS TELEVISION NETWORK SALES OFFICE, Chicago, IL

Planning Analyst, Sales Assistant

EDUCATION

Bachelor of Liberal Arts (BA), Communications, Concentration: Marketing and Public Relations,

Saint Ambrose University, Davenport, IA

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