Michael Warren
Service Operations Manager
WORK EXPERIENCE
PHX Mechanical LLC; Hilliard, Ohio
Service Operations Manager
December 2021 – November 2022
Responsible for the management of both field and office employees. Managed all service and maintenance agreements. Estimating service repairs, projects and unit replacements. Managing the maintenance contracts for The Ohio State University, several school districts including Columbus City schools. Scheduling and providing training for employees. Continuing growing service department by selling new maintenance agreements and providing strong customer relations.
Coleman Spohn Corporation; Columbus, Ohio
Service Operations Manager
November 2019 – December 2021
Responsible for the operations, management and coordination of a three (3) year mechanical maintenance contract for The Ohio State University campus wide that includes all HVAC systems, medical gas and refrigeration systems for the 36 million square foot campus. Preventative maintenance at the Columbus Regional Airport Authority; CMH, LCK and TZR airports. Designed and installed over 125,000 lineal feet of Covid-19 barriers in regional Amazon Fulfillment Centers; CMH 1, CMH 2, CLE 2.
Sauer Technical Services; Columbus, Ohio
Field Manager
February 2012 – November 2019
Managed multiple HVAC maintenance contracts with OSU Athletics and local manufacturing facilities. Designed several water recovery systems which have saved over 15 million gallons of water to date. Implemented a water treatment plan that used a long-fibered blond sphagnum peat moss. It is a virtually chemical free treatment that can qualify for LEED and sustainability programs.
Bruner Corporation; Columbus, Ohio
Senior Field Technician
December 2000 – February 2012
Service, repair and maintain building environmental systems.
Centrifugal Chillers, Operations, Troubleshooting, P.M. Maint.
Alerton control ddc, Trane tracer summit, Delta Controls and
Pneumatic systems
Cooling towers
DX Chillers; York, Trane, Carrier
Boilers Byran, Raypac, A.O. smith, Lochinvar, Peerless, Clever Brooks
Pumps of all sizes
Backflow Testing
Centrifugal Chillers; York, Trane, and Carrier
Ice Machines
High, low and control voltage
Air balancing
Hydronic systems
Designed a water recovery system for OSU Athletics
Amtekco; Columbus, Ohio
Refrigeration Technician
June 1987 – December 2000
Manufactured Supermarket refrigeration equipment
Job assignment to employees
Designed custom refrigeration systems
Customer Relations
Building Maintenance
Inventory control
Purchasing product and tools.
EDUCATION
United Association STAR HVACR Mastery 2013
Owens Community College 2000 – 2008
Local Union 189 training program Columbus, Ohio 2000 - 2002
Phillips Refrigeration School of Ammonia 1999
Columbus State; Columbus, Ohio 1992 – 1994 Electrical and Refrigeration
United States Army 1987-1998
Eastland Vocational School Columbus, Ohio 1985 - 1987
Hamilton Twp. High School Columbus, Ohio 1983 – 1987
SKILLS
Management Skills, P&L reports, Contractor assignments, Budgets; current and forecasting, maintaining set DNP, Controlling burden rate, hiring, training and termination of office/service personnel, Fleet management, Inventory control, Backflow License, Project and Service agreement sales, Centrifugal chiller repair, Service and repair water and steam boilers, Chillers, Pumps, DDC systems, Rooftops, Refrigeration units, Backflows, Pneumatic systems, VFD drives, LowVoltage controls, Dehumidification units, large make-up air Systems. SP Group training