Rheagan Kadilak

Enthusiastic and Knowledgeable Customer Service Representative with proven track record of exceeding client expectations. Looking to implement exceptional communication, sales, technical support and organizational skills as a Chat Support Representative.

209 Kenridge Rd Apt.7

Fairlawn, Ohio 44333

330-***-****

adumnu@r.postjobfree.com

EXPERIENCE

Angie's Italian Restaurant-Hostess/Server Barberton, Ohio April 2017- June 2018

I was a hostess and then was promoted to a server, this was my first job at 16. My daily duties included greeting customers in a friendly and timely manner, taking orders, running food and drinks to customers as well as ringing the bill up and light cleaning.

Charter Spectrum- Customer Service Representative/Sales Akron, Ohio August 2018- December 2020

My daily duties as a customer service representative/ Sales representative consisted of taking inbound calls from customers who were looking to add or upgrade their account, pay their bill, were having trouble with their product or had any questions. I transferred calls daily, did data entry, billing and any other task I was given I thoroughly followed it through.

Dial America Call Center Sales Representative, Akron, Ohio

January 2021- December 2022

My daily duties consisted of prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. I also obtained customer information such as name, address, and payment method, and entered orders into the computer while explaining products or services along with prices and answered questions from customers.

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EDUCATION

Barberton High School Barberton, Ohio -HIghschool Diploma August 2016- May 2019

SKILLS

●Live Chat Software:Live person

●Type 80 WPM

●Professional and friendly

●Multi-tasking

●Computer proficiency

●Time Management

●Customer focused empathy

●Creative Problem solving

●Active Listening skills

●Phone and chat skills

●Appointment setting

●Communication skills

●Sales and marketing

AWARDS

●Chat Support Training ( Online course paid for by me)