Customer Service Entry
Resume:
Stephanie Lahens
Resume
Experience
Education
September 2020 - March 2022
Allied Universal: Security
Completed entire building and grounds patrols every hour spot and investigated concerns
Interacted assertively but non-confrontationally with all levels of personnel and the public
Watched different facility areas from a central location via 10 CCTV feeds, obtaining maximum coverage of the essential regions.
Permitted entry with the escort for approved persons into secure locations
June 2022-Current
Best: A GardaWorld Company: Security
Inspecting access points
Thorough investigations with regular safety inspections
Used customer service skills in actions when interacting with visitors
Report suspicious activities daily while maintaining zero breaches
Screened employees via a metal detection system and authorized guest entrances
September 2019 – February 2021
A.A Degree Criminal Justice
Kingsborough Community College
February 2021- Current
B.A Degree Criminal Justice
John Jay Criminal Justice College
Skills
Excellent Multitasking Skills
Quick Learner
Excellent Customer Service Skills
Conflict Resolution Skills
Conversational French
Fluent in Haitian Creole
Contact
Stephanie Lahens
**.*.**********@*****.***
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