Office Assistant Personal

BONNIE REDMOND

**** **** *****, **** ******, LA. 71292, 318-***-****, *****************@*****.***

OBJECTIVE

Seeking a position that will benefit from my customer service experience, positive interaction skills where my 30 years of experience in a wide range of fields can improve customer satisfaction. CAREER PROFILE

• Proven administrative, secretarial, and general office experience.

• Strong background in all aspects of customer service and support.

• Skilled in managing both accounts payable and receivable effectively

• Hands on experience in billing and collection activities

• Knowledge of computers: Microsoft Word, Excel, Power Point, Outlook, QuickBooks

• Proficient in use of office equipment (fax, scanner, copier, multi-line phones)

• Front office assistant with sales and title clerk experience

• Sort and distribute mail to 642 boxes

EXPERIENCE

2018 TO Present United States Post Office Monroe, La Rural Route Associate

• Sort and distribute mail to 642 mail boxes on rural route 2008 TO 2018 September Ouachita Parish School Board Monroe, La BUS DRIVER – CLASS B CDL

• Hands on experience in advising students of appropriate behavior for the purposes of reinforcing regulations

• In depth knowledge of assisting students in safe loading and unloading from bus

• Conduct emergency drills with students and teachers in order to cater to emergency situations

• Create route sheets for all school bus drivers for the purpose of following straight routes to destination 2010 TO 2012 Ouachita Parish School Board Monroe, La OFFICE ASSISTANT

• Provide administrative and secretarial support

• Answer busy telephones, direct, and route calls, scheduled drivers for field trips.

• Maintain accurate, up to date comprehensive and confidential files and records.

• Coordinate and manage multiple priorities and projects on a timely basis. 2006 TO 2010 Self-employed West Monroe, La

PERSONAL ASSISTANT

• Assist with daily living for the elderly

• Daily errands for clients

• Assist with decorating and party planning for special occasions 2000 TO 2005 Hixson Autoplex Monroe, La

OFFICE ASSISTANT

• Process orders entered and retrieved data using both PC’s and mainframe computers.

• Maintain accurate, up to date comprehensive and confidential files and records.

• Coordinate and manage multiple priorities and projects on a timely basis.

• Dealer locator & transfer clerk

• Record keeping and logging of new & used vehicles

• Identify and correct errors and discrepancies in invoices and bills

• Manage ESP, GAP and in house warranties

1998 TO 2001 Wal-Mart Supercenter West Monroe, La

DEPARTMENT MANAGER

• Freight processing, pricing, inventory control

• Monitor slow sellers; properly displayed best sellers

• Reduced prices or set promotions as necessary; scan coordinator

• Gathering information relating to the customer reaction to products;

• Analyzing previous season's sales and reporting on the current season's lines;

• Identifying production and supply difficulties and dealing with them as and when they occur

• Managing, training and supervising staff.

• Assist Loss & Prevention/Inventory Control System team to help with accident reports, theft prevention EDUCATION

1998 Louisiana Technical College West Monroe, La

CNA Delta-Ouachita Campus

ACHIEVEMENTS & HONORS

2014 Louisiana State Civil Service West Monroe, La. 8500-OSE-Office Support Exam

1998 Louisiana Technical College West Monroe, La. Class President

2022 NRLCA - Union Steward

2022 NRLCA - Vice President NE District

References available upon request

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