Artizeeia Lampkin
Authorized to work in the US for any employer.
Charlotte, NC 28212
*********@*****.***
EXPERIENCE
Auntie’s Donna House, Charlotte NC - Assistant Director Oct 2022 to current
Children drop off and pick up before and after school. Provide breakfast/ Snack setup and also tutoring. Weekly Inventory and weekly learning opportunities. Maintain structure and teach discipline to special needs children.
Lagz Restaurant, Charlotte NC — Server
May 2022 to July 2022
Server / Host customers and clean as needed.Expo on busy days which included packing togo orders and ensuring the food is correct for servers to host their tables.
Help clean and prep for the next day at the end of the shift..
Sitel, Remote — Billing specialist/ Credit Card Servicing
December 2020 to December 2021
Handle member accounts & answer billing questions regarding members insurance. Cold / warm transfer unrelated calls and I also add/delete card information and pay bills online.
Edible Arrangements, Frisco/Plano Tx — Fruit Designer/Delivery driver
August 2020 to October 2020
Creating Arrangements and Platters in the orders we received them. Prepping at the end of the shift for the following day. Responsible for making sure all inventory is in the store that's needed for the day. Answer phone calls regarding arrangements and scheduling drop off/pick up day. I also was a part-time delivery driver depending on the store location.
EDUCATION
East Mecklenburg High School, 6800 Monroe Rd Charlotte nc 28212 — General Education
August 2014 to February 2018
Completed High School as an early graduate enrolled in cpcc, career promise program with an HIgh school Diploma.
Assessments
Data Entry: Accuracy - Highly Proficient
August 2020
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Retail Customer Service - Highly Proficient
August 2020
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Food Safety - Proficient
August 2020
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Front Desk Agent (Hotel) - Highly Proficient
June 2020
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Attention to Detail - Highly Proficient
May 2020
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Supervisory Skills: Motivating & Assessing Employees - Expert
April 2020
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Reliability - Highly Proficient
November 2019
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SKILLS
Customer Care
5 years
Customer Service
5 years
Customer Support
5 years
Communications
5 years
Time Management
5 years
Teamwork
5 years
Problem Resolution
4 years
Microsoft Word
10+ years
Microsoft Powerpoint
10+ years
Microsoft Office
4 years
Excel
5 years
Microsoft Outlook
3 years
Restaurant Experience
5 years
Retail Sales
1 year
Customer Relations
5 years
Data Entry
1 year
Leadership Experience
3 years
Computer Networking