Administrative Assistant, Purchasing, Data Entry Specialist
Resume:
TANIA RIVERA
**** ******** **. ********, ** ***53 787-***-**** *********@*****.*** *******@*****.***
Professional profile
Knowledgeable and dedicated professional with 20+ years of experience in customer service, operations, data entry and office administration. Proven ability to establish and maintain excellent communication and relationships with clients. General accounting knowledge. Capable of managing shipments and inventory levels. Willing to learn new skills in new fields to be successful within the company and in my personal life.
Skills Summary
Bilingual - Spanish
ERP/CRM
Self-motivated
Detailed and Task Oriented
Microsoft Office/Google/Online
Data Entry
10-Key/50WPM
Customer Service
Office Administration
Multitasking
Communication
Company Databases
Accounting knowledge
Professional Experience
Charter Schools USA/Renaissance Charter School at Cypress
Enrollment Data Specialist West Palm Beach, FL May 2017 – Jul 2022
Guided parents during the application and registration process
Processed all student applications and registrations
Collected and reviewed all registration documents insuring data accuracy
Prepared, compiled, and sorted documents for data entry into school and district/state databases
Entered all student data in district databases
Maintained and managed all student records including attendance, grades, and medical records
Monitored and updated information in databases to ensure funding count cycles are accurate
Generated reports for state funding
Provided other administrative duties as required
School Safe Team
Organized and executed arrival, lunch, and dismissal duties
Assisted with the clinic and Florida Health Dept reporting
Parent liaison/Translator
Charter Schools USA/Renaissance Charter School at Cypress
Receptionist West Palm Beach, FL Jan 2016 – May 2017
Answered phone and provided customer service
Greeting and admitting parents
Helped parents with questions
Maintained confidential student records
Medical assistance to students
Assisted staff and teachers with requests for student/parent information
Send faxes
Sort mail
Arrival and dismissal duties
Support with new student enrollment
Black Box PR Corp.
Purchasing agent San Juan, PR May 2004 – Jun 2015
Responsible for all purchases, purchase order creations and receiving inventory
Analyzed and monitored all inventory movement and act accordingly
Prepared Return Material Authorizations
Coordinated logistics in inventory shipping and receiving
Created commercial invoices for drop shipments within US and Internationally
Received purchase orders in system to update inventory
Created weekly order status report and RMA reports and distributed to the Sales Department
Worked closely with the Sales Department to close orders
Aided with obsolescence report
Answered and routed calls
Established relationships with vendors and freight forwarding agents
Dispatched merchandise to clients
Physical receiving of inventory
Collaborated in the implementation and writing of SOP for ISO:9000 certification
Black Box PR Corp.
Sales representative San Juan, PR may 2003 – May 2004
Worked client base in the Caribbean/Latin America
Provided clients with product solutions for their project
Prepared quotes
Entered sales orders
Assisted storefront with incoming customers
Dispatch merchandise to clients
Black Box PR Corp.
Receptionist San Juan, PR Apr 2002 – May 2003
Answered and routed all calls to the appropriate personnel
Assisted customers with sales inquiries
Assisted Sales Department in closing orders
Scheduled delivery route for warehouse personnel
First contact with customers providing order status and product availability
Education
Berkely College, Woodbridge, NJ
Associates Degree in Applied Science
Business Administration - management, Mar 2000
Certifications
Accounting Foundations – LinkedIn Learning – Aug 2022
Excel Essential Training (Office365) LinkedIn Learning – Jul 2000
Additional Skills
Dependable
Agile Learner
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