Elenora C. Dominguez

**** ********** *** ********, **** (Ph)614-***-**** (Email)adumkk@r.postjobfree.com Objective

I am an excellent team player, friendly and easy going. I work well with others and enjoy working in a team environment. I always show my initiative and help others if needed. This has enabled me to further develop my skills as a team player and work toward achieving my goals.

Education

• The Academy for Urban Scholars, Columbus, Ohio

• Diploma, 06/2020

• Columbus State University, Columbus, Ohio

• Business Management (23 Credit Hours)

Experience

Dec 2020 – Sept 2022

Independent Contractor Dominguez Transportation Columbus, Ohio I worked for myself as an Independent Contractor. Providing transportation to Medicaid and DODD clients (to and from work). Completed all Administrative duties, Accounting, Bookkeeping, etc.

Dec 2014 – Jul 2019

Sr Collection Rep Iqor Columbus, Ohio

Sr Collection Rep for Department of Education (DOE). I collected on past due student loans. General Accounting, worked in a Que of 100 or more accounts, maintained required monthly goals, Skip Trace, process electronic payments, etc. 2

Skills

• Excellent Verbal, Written and Social

• General Computer skills (Microsoft Word/Excel)

• Collection Experience (Retail, Commercial, and Government) 10yrs+

• Knowledge of FDCPA

• Ability to Negotiate while being assertive and Professional

• Customer Service

• General Accounting

• Inbound/Outbound calls

• Ability to train others