Mail Carrier Customer Service

Jade Talley

Newton, United States 470-***-**** ***************@*****.***

Objective

Hardworking College Student seeking employment and/or future schooling. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Patient-care oriented, bringing forth a compassionate and friendly attitude. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure and exudes positivity.

Education

HIGH SCHOOL DIPLOMA MAY 2020 NEWTON HIGH SCHOOL

MCJROTC (Aug 2019-May 2020)

Leader of MCJROTC Rifle Team (Aug 2020-May 2020)

CERTFIED NURSING ASSISTANT DIPLOMA DEC 2021 PREMIER MEDICAL CAREERS

CNA ID Number: CN0030073995

CPR/First Aid Certified

PSYCHOLOGY B.S. MAY 2024 BERRY COLLEGE

August 2020-May 2024 (expected graduation date)

Skills & Abilities

Ability to Work in a Team

Leadership Skills

Ability to Multitask

Computer Skills

Ability to Work Under Pressure

Microsoft Office

Effective Time Management

Fast Learner

Adaptability

Communication Skills

Customer Service

Highly organized and efficient

EMPLOYMENT HISTORY

CASHIER MCDONALD’S APR 2017 – NOV 2018

Settled any customer disputes in a professional and pleasant manner.

Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays.

Brought forth excellent customer service skills and a commitment to customer satisfaction.

Handled food with sanitation and safety in mind.

Helped to increase customer return rates by always providing excellent customer service.

CERTIFIED NURSE AIDE RENAISSANCE MARQUIS FEB 2020 – MAY 2021

Utilized my training to properly care for individuals in Assisted Living, Memory Care, and Independent Living.

Gained experience with multiple types of Medical and Mental disabilities/conditions, such as Dementia, Alzheimer’s and Parkinson’s.

CERTIFIED NURSE AIDE HOME HELPERS OF ATLANTA DEC 2020 – JUL 2021

Ability to work independently and in team environment

Strong listening and time management abilities

Empathetic, patient-focused

Excellent grasp of resident vital sign observation

Strong conflict and resolution abilities

FOOD SERVER BERRY COLLEGE DINING HALL AUG 2020 – MAY 2021

Prepared food carefully in response to customer requests or allergies

Handled food with sanitation and safety in mind

Made sure food at my station was ready before needed

Handled food with cleanliness and care

Worked well independently as well as collaboratively

Complied with all restaurant rules, policies, and regulations

Continually aimed to be reliable and punctual

CLASSROOM ASSISTANT CHILD DEVELOPMENT CENTER AT BERRY COLLEGE FEB 2022 – MAY 2022

Worked to create a warm and welcoming classroom environment, conducive to learning

Continually served as a helpful and enthusiastic assistant with a proven track record of doing work in a timely and professional manner

Established and shared classroom rules to ensure everyone’s safety and happiness

Participated in classroom observations to assess student engagement and behavior in the classroom

RESIDENT ASSISTANT BERRY COLLEGE RESIDENCE LIFE JAN 2022 - PRESENT

Enhanced problem-solving and communication skills

Planned and implemented programs to assist diversity and inclusion among residents

Assisted incoming Freshmen in the transition to college life

Managed administrative duties: maintenance requests, incident reports, and room transfers

Worked with other resident assistants to develop a successful hall community

Developed mediation and conflict resolution skills

Utilized organizational and public speaking skills to create and present hall programs to educate residents about critical issues

MAIL CARRIER BERRY COLLEGE POST OFFICE OCT 2022 - PRESENT

Handled office correspondence and incoming and outgoing mail

Handled the sorting and distributing of mail

Organized and dispersed incoming mail to correct departments and employees

Handled all incoming and outgoing mail

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