Service Representative Customer
Resume:
Michele Bredeson
Hanford, CA *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
In Home Health Care Provider
self-employed - Hanford, CA
December 2017 to July 2021
Assisted my mother with her battle against Cancer . I helped her with everyday functions until she passed away.
Outside sales/ Closer
Mr. Tom's Tile - Atascadero, CA
September 2014 to December 2017
General daily duties, answering phones submitting job bids, ordering material, tracking orders, helping walk in customers with granite selection, going to job sites and measuring, showing customer options for edging and closing the sale. Keeping the showroom up to date with current samples and what we currently had in stock. Helped customer with color selection and application visual. Working home shows and setting up the companies booth, educating customers,, setting appointments for potential remodels. Going to vendors and selecting new granite slabs for stock use.submitting bids proposals for upcoming jobs. Attended weekly sales meetings. Opening and closing of the showroom. Home Health Care Provider
self-employed - Hanford, CA
September 2007 to March 2014
Took on the job of assisting my Mother who had cancer. Helped her with daily life, person care. Daily life functions. She had one half of her lung removed. She went into remission in 2014. Manager
3 Day Blinds - Salinas, CA
April 2002 to May 2006
Oversaw the daily operation of the store. Met with the home owner and assisted them in selecting the best window covering for their environment. Measured jobs scheduled installations. Received shipments maintained the showroom with current window coverings at all times. Did the daily paperwork. Assisted customers with color selection making sure that everything was appealing to the eye. Placed orders and handled any discrepancies that occurred. Tracked any back orders . Met with builders and designers helping them with pricing for up coming jobs they had in the future. Manger
Tileco - Salinas, CA
July 1999 to August 2002
As the Manager for Tileco, I was responsible for all the inventory, hiring employees, overseeing the daily operations of the business, keeping the showroom up to date with samples and always clean and in order. Placing orders, tracking orders, handling any discrepancies with a professional attitude. Going to job-sites, meetings tile contractors for up coming jobs. Going to customers homes and measuring for tile application and helping finalize their selection. Helped customers with color selection, educating customers with the different types iof ceramic vs porcelain when necessary. Banking and end of day paperwork. Inventory and p&l reports. Attended chamber mixers and Home improvement shows when necessary,. Worked closely with home builders setting them up with options for the home buyer. Customer Service Representative/Office Manager
Dale Tile Company - Salinas, CA
June 1994 to May 1999
Greeted walk in customers and helped them choose the right tile for their needs. Managed the showroom and kept it up to date with current samples. Answered phones, banking, accounts payable and receivables, tracked orders, handled discrepancies, inventory, measured jobs and placed orders. I did all of the end of day batching making sure our numbers balanced for corporate. Ran reports for management and went to job-sites. Met with home owners and architects, builders and designers for up coming projects . Assisted with shipping and receiving when it was necessary. Education
Some College in General Studies
Hartnell College - Salinas, CA
September 1986 to May 1988
Skills
• Time management
• Accounts Payable
• Read blueprints
• Pricing
• Account Management
• Accounts Receivable
• Measure accurately.
• Outside Sales
• Home Care
• Purchasing
• Profit & Loss
• Retail sales
• Leadership
• Communication skills
• Customer service
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