Olivia Bertalan

Content creative with strong writing/novice graphic design skillset.

Bulverde, TX

adumhg@r.postjobfree.com

+1-610-***-****

Authorized to work in the US for any employer

Work Experience

Server

The Flipside Cafe - Fort Mill, SC

June 2022 to September 2022

• Utilized Toast POS system to accurately submit customer orders

• Handle all transactions via POS

• Serve food and beverages in timely manner

• Provide exceptional customer service to guests dining in

Waitress

Food & Fire BBQ Tap-House - Moosic, PA

February 2021 to April 2022

• Provided timely, efficient, and friendly service

• Handled financial transactions via Toast POS system; utilized handheld devices for more timely service

• Served groups of 15+ alone successfully

• Catered weddings upon need

• Kept the restaurant clean and sanitary

Team Member

Target - Dickson City, PA

November 2020 to April 2022

• Cross-trained in various departments allowing for flexibility in scheduling & within shift

• Inventory management

• Handled transactions utilizing cash register

• Shopped and packed online-placed orders for guests Team Member

The GIANT Company - Scranton, PA

March 2020 to November 2020

• Obtained position as personal commitment to helping others through COVID 19 pandemic, as the restaurant I worked in closed down/only provided curbside

• Picked online grocery orders & delivered to customers

• Assisted with general merchandising & cashiering

Longhorn Steakhouse Bartender

Darden Restaurants - Easton, PA

January 2019 to August 2020

• Maintained extensive knowledge of food and beverage menu items

• Developed relationships with guests, created several return customers

• Utilized POS system for order taking and financial transactions

• Communication and strong composure in fast-paced environment

• Ensured cleanliness and sanitization of bar area Awards & accomplishments:

• Big Sky Recognition - 05/2020

Shift Supervisor

Starbucks - Easton, PA

January 2017 to February 2019

• Delegated tasks to baristas

• Handled managerial tasks including but not limited to money/safe-handling, inventory, opening and closing of store

• Utilized equipment to prepare coffee beverages

• Delegated and participated in daily, weekly, and monthly cleaning/sanitization procedures

• Utilized POS system to accurately place customer orders and ensure customer satisfaction Awards & Accomplishments:

• Partner of The Quarter - 08/2017

• Promotion from Barista to Shift Supervisor - 11/2017

Education

Certificate in Graphic Design

Wilmington University - Wilmington, DE

January 2022 to May 2022

Some College in Mass Communications

Lock Haven University of Pennsylvania - Lock Haven, PA August 2013 to May 2015

Some College Work Completed in General Studies

Northampton Community College - Bethlehem, PA

August 2015-May 2016

Skills

• Adobe InDesign

• Adobe Illustrator

• Adobe Photoshop

• Creative writing

• Restaurant management

• Barista Experience

• Bartending

• Graphic Design

• Branding

• Coffee Experience

• Typography

• POS

• Adobe Creative Suite

• Management

• Logo Design

• Host/Hostess

• Social Media Management

• Copywriting

• WordPress

• Social media strategy (1 year)

Languages

• English - Expert

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