JENNIFER NGUYEN
PROFILE
I’m a receptive Healthcare Administrator with a Bachelor’s Degree in
Healthcare Administration. Although I’m new to this with very little experience in administration but I’m willing to learn. I’ve completed the North Carolina state-approved Nurse Aide I Training Program, BLS Certification, CPR/AED/First Aid Certification, Nail Technician License, Barbicide COVID-19 Certification, and the Pharmacy Technician Program. Before and during my studies, I worked in hospitality, beauty industry and in medical settings where I learned to be positive, communicate effectively, be patient, work as a team, multitask, better manage time, have attention to detail, and provide great customer service. I strive to keep learning and am committed to delivering extensive care and administrative assistance for patients. EXPERIENCE
Salon Manager, VIP Nails; Hickory, NC — 2019- Present
• Open and close salon
• Greet customers in a friendly manner
• Recruit technicians
• Train employees
• Employee scheduling
• Inventory and order supplies
• Payroll and deposit runs
• Follow safety and sanitation guidelines
• Maintain clean work area
• Ensure customer satisfaction as well as complaints
• Price adjustment and refunds authorizations
• Gift Certificate Issuance
Babysitter, Tammy Star; Fountain, CO — 2017-2018
jennifernguyen1989@ya
hoo.com
2109 21st St. SE apt. #4
Hickory, NC 28602
• Full day childcare for one baby, one toddler and a young adult with disabilities
• cooking
• feeding
• changing diapers/clothes
• bathing
• interacting with the kids
Server/Cashier, Lindy’s Restaurant; Fayetteville, NC — 2014
• Greet customers in a friendly manner
• Answer calls in a timely manner
• Maintain extensive knowledge of menu to Inform and recommend specials, take drink/food orders, answer questions
• Removed/replace plates and cutlery as necessary
• Performed running side duties
• Maintain open communication with FOH and BOH
• Coached several new employees
• Performed host duties as necessary
• Ensure quality
• Lift/push/pull at least 50lbs
• Preparation of condiment and garnish items
• Follow all safety and sanitation policies
• Maintain clean work area
• Processing payments
Server/Cashier, Asaka; Hendersonville, NC — 2013
• Greet customers in a friendly manner
• Answer calls in a timely manner
• Maintain extensive knowledge of menu to take drink/food orders, answer questions
• Removed/replace plates and cutlery as necessary
• Performed running side duties
• Maintain open communication with FOH and BOTH
• Coached several new employees
• Performed host duties as necessary
• Ensure quality
• Lift/push/pull at least 50lbs
• Preparation of condiment and garnish items
• Follow all safety and sanitation policies
• Maintain clean work area
• Processing payments
NA I Clinical Student, Brooks-Howell House; Asheville, NC — 2012
• Provide Complete Patient Care per-diem for residents
• Maintain privacy, dignity, and discomfort while providing care
• Assisted residents with ADL
• Complied to safety guidelines and HIPPA standards
• CPR/AED/First-Aid Certification
• Listen, document, and report resident’s concerns to nurse in charge Server/SA/Prep/Hostess/Grill Cook, Cracker Barrel; Arden, NC — 2009-2013
• Greet customers in a friendly manner
• Answer calls in a timely manner
• Maintain extensive knowledge of menu to Inform and recommend specials, take drink/food orders, answer questions
• Removed/replace plates and cutlery as necessary
• Performed running side duties
• Maintain open communication with FOH and BOH
• PAR IV server and crossed trained into other positions
• Meet and beat sales target
• Coached several new employees
• Performed host duties as necessary
• Ensure quality
• Lift/push/pull at least 50lbs
• Preparation of condiment and garnish items
• Take and prioritize reservations
• Prepare foods throughout the day as needed
• Maintain portion control
• Follow all safety and sanitation policies
• Set up grill line
• Maintain clean work area
Receptionist, Classy Nails; Arden, NC — 2007-2009
• Greet customers
• Answer calls in a timely manner
• Answer customer inquiries and take messages
• Schedule appointments
• Call to confirm appointments with customers
• Explain services and prices to customers
• Processing Payments
NA I Clinical Student, Frye Regional Medical Center; Hickory, NC — 2007
• Provide Complete Patient Care per-diem
• Maintain privacy, dignity, and discomfort while providing care
• Assisted patients with ADL
• Complied to safety guidelines and HIPPA standards
• CPR/AED/First-Aid Certification
• Listen, document, and report patient’s concerns to nurse in charge EDUCATION
• University of Arizona Global Campus, Chandler, AZ — Bachelor’s in Healthcare Administration, 2020-2022
• Sophia Learning, Minneapolis, MN — 2022
• Ashford University, San Diego, CA — 2018-2020
• Enstyle Beauty Academy, Houston, TX — 2018
• MedCerts, Livonia, MI — 2017
• Asheville-Buncombe Technical Community College, Asheville, NC — 2007-2013
• Saint Stephen’s High School, Hickory, NC — High School Diploma, 2007 SKILLS
• Bilingual-fluent in Vietnamese and English
• Friendly positive personality
• Collaborative & Interpersonal
• Attention to Detail
• Multitasker
• Communication
• Problem Solving
• Time Management
• Customer Service
• Computer Literacy
• Knowledge of medical terminology