Medical Aide Data Entry
Resume:
LALLA HASNA EL BOUBAKRAOUI
*****.*******@*****.***
ALEXANDRIA, VA 22311
LINKEDIN URL
OBJECTIVE
Secure a challenging position in a reputable organization to expand my learning, knowledge, and skills.
SKILLS
Linguistic Skills
Arabic: Fluent
English: very Good
French: Fluent
Strong Customer Relations Skills
Microsoft Office
Typing
Excellent Organization Skills
Filing
Data Entry
Associative Skills
Active member within The Agricultural Investment and Exploitation Program
I was an active member within Ait Chakir Association for Social Development
EXPERIENCE
SUBSTITUTE TEACHER-COLLIER COUNTY PUBLIC SCHOOL (2021/2022)
Substitute teacher with bright horizons (2017/2020)
Adhere to the curriculum and lesson plans assigned by the regular teacher.
Follow procedures and achieve lesson goals.
Assign and explain homework.
Oversee students outside of the classroom including in the hallways and cafeteria.
Comply with all school regulations and policies at all times.
Take attendance and document daily notes.
Ensure classroom and work is kept clean and orderly.
Oversee the normal classroom rhythms and activities.
Compile a report for the teacher for when he/she returns.
CASHIER-HOME DEPOT
MARCH 2011
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Carried out cash drawer reconciliation tasks.
Maintain an awareness of all promotions and advertisements.
Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
Communicate customer requests to management.
Maintain orderly appearance of register area and supplies stocked.
Any other tasks as assigned from time to time by any manager.
Informed customers about various products.
Trained and supervised new hires.
CUSTOMER SUPPORT ASSISTANT-DUNKIN DONUTS BOSTON
APRIL 2007-NOVEMBER 2009
Taking customers’ orders.
Serving and preparing customers’ orders.
Responsible for answering and solving customer's questions and problems.
Ringing on the cash register.
Reporting the recurrent problems to management.
Training new hires.
MEDICAL AIDE IN DIGESTIVE ENDOSCOPY
JANUARY 2001-DECEMBER 2006
Cabinet Docteur Alaoui of Gastroenterology & Hepatology, ErrachIdia, Morocco
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
Answer all incoming calls and route them to the appropriate staff.
Register all patients per registration protocols and collect all documentation.
Generate route slips for each patient and assure that all services provided have been checked out properly.
Call and remind patient of his/her appointment.
Communicate patient’s problem/complaint to the office manager or his designee.
Other related duty as the job requires.
TRAINEE-MOROCCO CANADIAN MULTIHEXA SCHOOL
FROM-SEPTEMBER 2004
Training within the Morocco-Canadian Multihexa School.
TEACHER- IQRAA SCHOOL
FROM-SEPTEMBER 2001
Volunteer in teaching mathematics to students in a classroom, using course of study adopted by the Ministry of Education, and other appropriate learning activities.
Evaluating students’ academic and social growth, keeping appropriate records, and preparing progress reports.
Administering group standardized tests in accordance with ministry testing program.
EDUCATION
HIGH SCHOOL DIPLOMA
IBN TAHIR HIGH SCHOOL-ERRACGUDIA, MOROCCO
FROM 1990-1993
High School Diploma in Mathematics
SPECIALIZED INSTITUTE OF APPLIED TECHONOLOGY MOHAMMED EL FASSI
ERRACGUDIA, MOROCCO
FROM 2001-2003
Diploma of Specialized Technician in Information Systems.
SIDI MOHAMED BEN ABDALLAH UNIVERSITY
FEZ, MOROCCO
FROM 1995-2000
Bachelor’s Degree in Sciences, specialization: Physics.
Associate degree in Physics and Chemistry.
SANZ SCHOOL
FALLS CHURCH, VA
FROM 2009-2010
ESL diploma
I passed the high level of ESL classes, and academic writing in Northern Virginia Community College in Annandale campus
CERTIFICATION
CPR AND FIRST AID CERTIFICATION
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