Entry Remote Service Representative

Sandy Furse

*** **** *** ******** *******, VA ***34

347-***-**** *********@***.***

Objective To obtain a position where I can challenge my skills and further advance my career. Experience Customer Service Representative (Remote) March 2021 to Present, Envera Healthcare (Aerotek)

● Answering calls, scheduling, rescheduling and canceling appts, taking messages, request prescription refills, referrals and appt reminder callbacks.

Customer Service Representative (Remote)

August 2020 to January 2021, Lasership Inc (Aerotek)

● Answering calls and answering to inquiries, giving instructions, servicing customers, tracking packages and solving complaints while being empathetic all in an effective and timely manner.

Delivery/Shopper

May 2020 to Present, Doordash Inc and Instacart

● With Doordash, responsible for picking up food orders from restaurants and keeping them warm in an insulated bag while delivering to customers and following instructions for the deliveries.

● With Instacart, responsible for food shopping for customers. Making sure we pick the freshest produce and correct items while keeping in contact with the customer. After checking out we deliver groceries to customer all within a timely manner. Food Service Worker 1

August 2010 to June 2017, New York State OMH

Creedmoor Psychiatric Center, Queens,NY & Bronx Psychiatric Center, Bronx,NY

● Responsible for serving food and for keeping the places where food is served both clean and in good order.

● Prepare trays for serving, transport food carts to serving areas, and return used dishes and equipment to pot and dishwashing areas.

● Some food preparation is required.

● Clean and sterilize serving or trayline areas as appropriate and make sure that all equipment is ready for the next meal.

● Operation of a dishwasher is required and participation in sanitation activities in dining areas and in other food service and preparation areas.

● Store and label supplies, and generally help to ensure that individuals in the care of the facility are fed properly.

Deli Clerk

November 2007 to September 2010, Pathmark Corp., New York, NY

● Sliced cold cuts, prepared sandwiches and salads.

● Seasoned and cooked whole rotisserie chickens, Cooked and fried food.

● Served customers, took platter and custom orders, also cleaned and sterilized equipment and cleaned and blitzed the department. Receptionist/ Assistant Bookkeeper

September 1995 to October 2004, Atlas Down Co., LLC., Brooklyn, NY

● Answer multiple telephone lines, filing, type and print monthly and YTD reports.

● Payroll, accounts payable, receivables, bank reconciliations.

● Type packing lists, bill of ladings, invoices and memos.

● In charge of ordering and managing office supplies. Education Harry Van Arsdale Vocational High School, Brooklyn, NY September 1991 to June 1995

● Obtained a high school diploma.

● Majored in business studies and participated in the Coop Program. Skills Quickbooks, Microsoft word and excel, Microsoft windows, PowerPoint, Amazon Workforce, Epic Hyperspace. Know how to use a professional slicing machine, deep fryer, rotisserie oven and the operation of a dish machine. References References available upon request.