Training

**** ********: ** days Barista

training from “The Barista

Coffee School”, Kathmandu,

Nepa

Friendly and positive attitude

Reshu Bastola

Receptionist

Contact

Address: Kathmandu, Province

3, 44600

Phone: +971*********

Email: adum3a@r.postjobfree.com

Professional Summary

Front desk receptionist with polite communication skills, handling telephone duties, scheduling appointments, assisting the co-workers and maintaining the cleanliness work space.

Training

2020 December: 15 days Barista

training from “The Barista

Coffee School”, Kathmandu,

Nepal

2020 –

2021

2017 –

2019

2019 –

Current

2017 –

2019

Work history

Receptionist/ Cashier

Gokarna Forest Resort, Kathmandu, Nepal

Welcoming, greeting and directing guests appropriately.

Delivering friendly service and knowledgeable assistance to the guests.

Dealing with guest’s questions, in-person, via telephone communication or emails.

Check guest’s check in and check out.

Operating cash register for cash and monetary transactions accurately.

Step in and take over colleague’s duty when they are absent. Receptionist

Stupa Resort, Kathmandu, Nepal

Confirmed appointments, communicated with clients and updated client’s records.

Answered central telephone system and directed calls accordingly.

Welcomed customers and visitors professionally and providing assistance for further inquiries and services.

Resolved customer’s complaints and issues effectively.

Confirmed relevant guest information to prevent fraud.

Collected room deposits, fees and payments.

Education

Bachelor of Business Studies

Brooklyn International College, Kathmandu, Nepal

High School (10+2)

Xavier International College, Kathmandu, Nepal

Skills

Interpersonal communication

Good listener

Records management

Cashiering

Customer service

Reliable

Friendly and Positive attitude

Languages

English

Nepali

Hindi

Contact this candidate