Delivery Driver Customer Service
Resume:
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JODIE STEELE
**** ** ***** ****** · Oklahoma City · Oklahoma · 73170 · 405-***-****
**********@*****.***
EXPERIENCE:
**/****– PRESENT
INDEPENDENT CONTRACTOR
SPARK DELIVERY DRIVER
AMAXON FLEX DRIVER
UBER DRIVER
ROADIE DRIVER
04/2021– 03/2022
PAYCOM, OKLAHOMA CITY
PSD SENIOR SPECIALIST VIII
Provide technical training and support to end user company professionals. Troubleshoot issues using several platforms, such as email, phone, and meetings over Skype. Using screensharing to train Payroll, Talent Acquisitions, Benefit Administrators ways to navigate and set up Electronic Human Resources using the Paycom Platforms. This allows employees to make changes to their benefits and eliminates the need for Administrative Staff to make those changes. This allows more flexibility to provide other well needed support opportunities. 03/1997– 04/2021
COX COMMUNICAITONS, OKLAHOMA CITY
03/2020 -04/2021
SUPERVISOR CONSTRUCTION AND PLANNING ROW
Develop Regional Right-of-Way and permitting teams both in house and contract resources. Create one team with ensuring construction of HFC and Fiber is placed in approved easements and verifying the correct easements and permitting is obtained to support the Construction and Business Teams with Building Access Agreements and Permitting. Meet Enterprise and Local initiatives and goals.
02/2014 -03/2020
SUPERVISOR CONSTRUCTION AND PLANNING ROW
Leader of the Outside Plant Network for the Oklahoma City Metro Area, Fiber Splicers, Construction Crews, and Right of Way Agents. Our team provided support to the Construction Planners, Cox Business Services Project Managers, and Account Executives to meet and/or exceed customer expectations and needs of their businesses. This ensured revenue growth for the company and world class network reliability to our Cox Business Clients, as well as our residential customers.
04/2000 -02/2014
OUTSIDE PLANT CONSTRUCTION PLANNER
Our team provided support to the Construction Planners, Cox Business Services Project Managers, and Account Executives to meet and/or exceed customer expectations and needs of
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their businesses. This ensured revenue growth for the company and world class network reliability to our Cox Business Clients, as well as our residential customers. 04/1998 -04/2000
OUTSIDE PLANT ACCESS DESIGN ENGINEER
Design Hybrid Fiber Coax Network and Fiber Network so that the Construction Planners can issue the workorders to the contractors to provide the connectivity to provide services to both Commercial and Residential customers.
03/1997 -04/1998
COX FIBERNET CUSTOMER SERVICE REPRESENTIVE
Frontline contact with business clients that are requesting services. Provide Sales Agents with accurate service requests, to enter as sales leads. Ensure all service orders from the Sales Agents are entered and scheduled for requested dates of service. Support any billing or service order issues that may arise with confidence and professionalism. EDUCATION:
OKLAHOMA STATE UNIVERSITY – OKLAHOMA CITY CAMPUS
12/2018 – GRADUATED
ASSOCIATES OF SCIENCE · ENTERPRISE DEVELOPMENT
MOUNT PLEASANT AREA HIGH SCHOOL
05/1985 – GRADUATED
UNITED STATES NAVY
06/1985-06/1992
HONORABLE DISCHARGE
NOTARY PUBLIC
EXPIRES: 06/16/2024
PROFESSIONAL REFERANCES:
TABITHA TAYLOR
PAYCOM
ANGELA TURPIN
CHICKASAW COMMUNITY BANK
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