OBJECTIVE:

To obtain a challenging position with a secure healthcare organization that utilizes my solid technical background in Technical Documentation, Business Analysis and Development, as well as outstanding interpersonal skills and proven creativity to achieve results.

TECHNICAL SKILLS:

PL/SQL, Hive SQL, Teradata 15, Informatica Developer 9.5.1, Jira, Confluence, Hadoop, Hue, Agile, Rally, SOAP, REST, JSON, Web Services, DBVisualizer, XML, XMLSpy, XSLT, XSD, UML, PL/SQL Developer 9.0, Tableau, Arbortext with Styler, Arbortext Publishing Engine, Windchill PDM Link 10.0, Documentum, Microsoft Office, Microsoft Project, Visio Professional.

CERTIFICATIONS:

2008 - Oracle University, Reston, VA

Oracle Certified Associate

2006 – Pennsylvania State University, Malvern, PA

Webmaster Certificate

EMPLOYMENT:

06/2020 – Present MAG Aerospace/AASKI Part-Time/Remote – Aberdeen, MD

Senior Consultant – Technical Analyst/Technical Communications

Perform analysis of active logistics data to incorporate and reflect in technical documentation.

Author, review, revise and maintain technical documents, including software and systems engineering; system operations deliverable documentation.

Collaborate with customers and technical team members for logistics data, content development, review and approval.

Ensure documents meet editorial and government specifications and adhering to compliance standards for quality, graphics, coverage, format and style.

Develop and deliver training in Arbortext environment to allow for consistent authoring across the team; XML tagging and DTD compliance with latest MIL-SPEC standard.

9/2020 – 03/2021 Cigna/Pyramid Consulting Remote – Bloomfield, CT

Data Management Strategic & Governance Advisor

Position Overview: Perform data analysis to facilitate asset retirement.

Coordinate and support asset retirement efforts with stakeholders to understand customer facing issues and supporting resolution of issues in partnership with product owners, engineers and business.

Prepare usage analysis and job control analysis to identify and support outreach to stakeholder groups for asset retirements and adoption efforts.

Conduct root cause analysis of cross-team delivery issues in partnership with scrum teams consisting of product owners and engineering team leads.

Coordinate and provide business analysis support to adoption efforts.

10/2019 – 06/2020 Maximus, Inc./MMC Group Remote - Austin, TX

Senior Systems Analyst

Position Overview: Perform data analysis to support Medicare and Medicaid outreach programs.

Successful analysis and leadership of development team to implement solutions to defects and improvements identified by Operations team.

Perform comprehensive data analysis to communicate technical approach to Product Management and business owners to ensure full coverage solutions.

Documentation of source to target mappings from U to database: SQL/Database mapping, XML schema, JSON templates, as well as other coding considerations.

Collaboration with Product Managers to support Operations teams to prepare and present solutions, data model and technical requirements.

6/2017 – 9/2019 Anthem, Inc. Richmond, VA

Senior Systems Analyst Advisor – Data Exchange/Big Data Fabric

Provide support and leadership to development teams as a Systems Analyst Advisor for large scale migrations and data extraction projects.

oLead Analyst to facilitate migration of all Anthem members from one Pharmacy Benefit Manager (PBM) platform to new platform; IngenioRx.

oTransition all existing data extracts to new Pharmacy Benefit Manager Platform (PBM).

Mentor and support other Business Systems Analysts to support various projects and develop increased knowledge of the data sources to increase data quality.

Perform comprehensive data analysis for data extraction from Big Data Fabric using Hive SQL to align with business requirements from internal and external consumers.

Create technical documentation; source-to-target mapping and technical requirements with associated transformation logic to meet business requirements.

Perform comprehensive data analysis for data extraction from Anthem data warehouse using Teradata/SQL and Informatica to align with requirements from internal and external consumers.

Coordinate with key stakeholders and Subject Matter Experts to identify system opportunities and enhancements.

Participation and leadership in all Agile ceremonies and project activities.

8/2016 – 06/2017 Optum Services, Inc. Boston, MA

Senior Systems Analyst

Position Overview: Analysis, development, implementation and testing coordination for the API Services team.

Perform business systems analysis for the API services technical team to ensure all external data requirements are fully supported by Data Warehouse.

Maintain source to target mapping documentation and data profiling of all JSON source to target technical specifications to ensure all system tables and fields to communicate implementation logic to developers.

Maintain workflow of API design to reflect error handling scenarios with extensive UML diagrams for technical presentation.

Develop Teradata SQL queries to perform in depth data analysis of existing database structure and confirm logical data model is supported by data.

Maintain all workflows, service integration details, and supporting technical documentation to be provided to internal and external consumers.

Conduct application design sessions with both internal and external consumers.

Maintain all communication with external consumers to ensure API requirements meet business requirements for usage.

Maintain Agile Kanban process for all defects and user stories required for API development support.

1/2009 to 5/2016 Dell Services, Inc./Harvard Pilgrim Health Care Quincy, MA

Senior Systems Analyst – Product Data Management

Management and development of several on-demand, dynamic content applications that consume enterprise data using web service/s including XSLT, stylesheet, DTD, XML and JSON format configuration.

Development and maintenance of the Content Authoring environment and Content Management System for Harvard Pilgrim Health Care, Inc.

Development and maintenance of Data Architecture documentation and supporting artifacts.

Perform business analysis for the Product Data Management technical team to collect project requirements from lines of business and on-going project initiatives.

Provide technical leadership/direction to technical team to implement software solutions in accordance with business requirements and timelines.

Daily production support for Product Data Management and Content Management systems to ensure accessibility, performance and expected functionality.

Document detailed business requirements from multiple lines of business to produce solid functional and technical specifications for business approval process.

Development and on-going maintenance of XSLT and supporting XSD to convert enterprise data to a more usable format that allows consumers to have access to explicit product data based on business requirements from all downstream consumers.

3/2008 to 5/2009 Fannie Mae Washington, DC

Content Management Lead/Implementation Manager

Technical management of Arbortext custom content authoring environment and Documentum Content Mangement library to support authors.

Coordination with external vendors to implement custom environment:

Definition of document types/structure to support complex business requirements. (e.g., DTD, stylesheets, XSLTs) to meet business requirements for online and print presentation.

Development and presentation of Arbortext/XML/Documentum training for authoring team.

Coordination of authoring team efforts to perform contract documentation re-write.

Coordination with external company to publish online HTML version of contract documentation.

Management of Sharepoint Content Management site to support storage of all documentation to support shared review of documentation.

Coordination of the implementation of Documentum content management environment.

Clearance: Active Secret

Contact this candidate