HR Administration Real Estate Customer Service Office Management

CHANDRA WATSON

Phone: 832-***-**** Email: *******@********.***

CAREER EXPERIENCE

Resourceful and accomplished professional offering years of benchmarking Business Development, Human Resources and Real Estate Brokerage experience, and known for developing and implementing innovative policies and procedures that enhance efficiency and efficacy across operations. Success catalyst and a problem solver who promotes collaborative team efforts and personal growth. Seeking a responsible and challenging position within a growth-focused progressive company where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth. Areas of Expertise

HR Administration Change Management Staff Training Facilities Management Grant Writing Non-Profit Education & Training Leadership Development Real Estate Notary Service Loan Origination Property Management Credit Analysis Sales Management Fair Housing Regulations Market Analysis Business Development Market Research Negotiation Cold Calling Contract Negotiation Office Management Customer Service PROFESSIONAL EXPERIENCE

Real Estate Agent Exp Realty LLC – Houston, TX 77056 Sept 2018 – Present

• Assisted buyers and sellers in marketing and purchasing real estate property for the best price and terms.

• Estimated property value through skilled comparative market analysis.

• Developed business networks and collaborated with contractors, mortgage lenders, and attorneys.

• Developed expert knowledge regarding real estate best practices, market standards, mortgage financing, neighborhoods, and buying and selling considerations.

• Consulted with clients to ensure fiduciary service of the real estate transaction from initial contact through contract to close, providing counsel on market conditions, prices, and mortgage options. Watson Realty & Notary Services, LLC – Katy, TX 77494 May 2015 – Present President/Loan Signing Agent

• Partnered with mortgage and title businesses to provide real estate closing document signing services.

• Performed real estate closings for conventional, FHA, VA, and reverse mortgage loans, as well as residential purchases and sales.

• Played the role of a real estate investor, assisting homeowners in avoiding foreclosure by assisting them in identifying problems and developing efficient real estate solutions.

• Offered picture inspection services to insurance companies in order to verify the alleged damages and for risk management purposes.

U.S. Small Business Administration – Office of Disaster Assistance, Bureau, DVC – Herndon, VA 20171 Oct 2017 – Jan 2018 Loss Verifier/Construction Analyst, GS-7

• Term appointment for the Disaster Verification Center, performed in-depth internet research to complete work assignments.

• Trained SBA Construction Analyst appointed to disaster emergencies within 48 hours or less throughout the United States.

• Determined the cause and the extent of damage, estimate the cost of repairs or replacement of damaged properties in disaster affected areas.

Transocean, Human Resources – 4 Greenway Plaza, TX 77494 & Houston, TX 77046 Sept 2008 – April 2010 Data Management Coordinator

• Completed the processing of new hire paperwork, transfer paperwork, and any other personnel change forms successfully.

• Maintained I-9 forms in a way that complies with both federal rules and corporate policies, which ensured compliance.

• Helped in the validation and deployment of newly developed software and modules. HR Change Management Specialist

• Developed a plan for handling the transition from the status quo based on knowledge of the people and organizations that would be affected.

• Helped shape an effective and detailed strategy for handling organizational shifts, from initial planning to final implementation.

• Cooperated with project groups to incorporate change management tasks into the overall strategy.

• primarily accountable for connecting with and facilitating training for all currently employed as well as newly hired workers; consistently inspired them to deliver far above their potentials. GlobalSantaFe, Human Resources – 1311 Broadfield Blvd & Houston, TX 77084 May 2007 – Sept 2008 Building Coordinator

• Served as a liaison between the facilities management staff and the building's 100-350 inhabitants.

• acted as the principal information resource for one of the three offices that were in Houston.

• Educated tenants on the safety measures and emergency protocols that are in place for the organization.

• supervised three employees and made sure they followed all of the company's rules, regulations, and protocols. HR Business Continuity Coordinator

• conducted research and development of continuity plans for emergency relocation sites.

• Created new company documentation and revised existing policies and manuals.

• Increased employee safety through the evaluation and implementation of an automated crisis messaging technology.

• Interacted with customers on a variety of different organizational levels. VOLUNTEER EXPERIENCE

Every Kid Has an Opportunity, Co-Founder – Richmond, TX April 2010 – Mary 2015 Developed a strategy plan with the goal of furthering the company's mission and objectives while simultaneously promoting revenue, profitability, and growth. Maintain high levels of production efficiency, product quality, customer satisfaction, and cost-effective resource management. Responsible for filling out the organization's Executive Board of Directors with qualified candidates. Independent HR Consultant 2014 – 2016

• Improved the overall performance of the staff by designing and directing various staff development training programs.

• Managed the operations, programs, and systems of human resources for both small businesses and non-profit organizations. EDUCATION

• Fashion Design, Brooks College, Long Beach, CA

• Accounting, Cerritos College, Cerritos, CA

• National Notary Association, American Association of Notaries RELEVANT SKILLS

• Driven, self-motivated, highly energized, and recognized for the ability to perform well under pressure eitherindividually or within a team while presenting excellent leadership and communication skills.

• Exhibit tenacity and creativity in problem solving with a proven record of innovating profitable solutions to seemingly impossible business problems; able to bring order and efficiency to chaotic environments.

• Dynamic, energized, and driven contributor who is committed to excellence and has demonstrated success in achieving service goals through the implementation of innovative business strategies.

• Highly effective in motivating, developing, and leading others through exceptional communication and interpersonal skills.

• Interact extensively with all levels of employees regarding operations, productivity, and performance issues; openly promote and foster transparent accountability while consistently exceeding goals and expectations.

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