Doneisha Gunn

adulsf@r.postjobfree.com 770-***-**** Suwanee, GA 30024

Innovative & Creative Software QA Engineer with over 10 + years experience in design, testing, and maintaining software applications and programs looking to become an integral part of a dynamic and growing system.

Technology and Testing Proficiencies

Project Tracking Software Tools: Jira, Azure Devops, Hubspot, Confluence, Mindbody, HighLevel CRM Testing Tools: Zephyr, Test Rail, Selenium, Katalon, Browserstack/Lambdatest, Postman Office Tools: Mac OS, Adobe Creative & Microsoft Office Tools, Windows iOS, Linux Design: Layout & Design for Web & Print, Illustration, Sketching, Storyboards, Style Guides, Workflows, User Personas, Wireframes, Prototyping

Web: Web Standards, Cross Platform, CMS, Wordpress, Bootstrap, UX/UI Design, A/B Testing, SEO, WebMatrix, WooCommerce, Shopify, mySQL, Oracle, Postman Programming/Scripting: CSS3, HTML5, Javascript, Python, Java, SQL, PHP, jQuery, AJAX, Angular, React

Work Experience

Manual QA Tester Redline Athletics Buford Jan 2022-Present

• Compile comprehensive defect reports for development team outlining bug severity and testing scenarios, increasing efficiency by 20%.

• Conduct regression testing on software modules to detect & track defects, resulting in 30% reduction of inconsistencies.

• Develop automated scripts to streamline defect tracking processes and reduce manual work by 50%, boosting productivity.

• Conducted comprehensive manual and functional testing on MB software to ensure compliance with client requirements, resulting in 90% of features validated. Software QA Engineer Tezii Apps Aug 2021-May 2022

• Optimized existing workflow process to identify & resolve software bugs quickly, reducing average resolution time from 10 days to 5.

• Performed Test case / test scenario writing of functional, end-to-end test cases in Zephyr

• Assisted with creating end to end Automations using Rainforest QA & Katalon Studio and had them added to our Automation test suite to run for smoke and regression

• Performed Mobile Testing on Android/Apple Devices using Real Devices and Browserstack/ Lambdatest

• Developed & maintained over 100 test cases using TestRail, resulting in a 20% reduction of software defects.

• Conducted extensive black box, functional, UI, smoke and regression testing on over 200 software applications to ensure quality performance.

• Responsible for compatibility testing on a variety of platforms and devices participating in daily standup and sprint planning.

Quality Assurance & Sr Data Analyst Lionbridge Tech Oct 2014–April 2021

• Exceeded expectations as a Senior analyst by consistently maintaining a high level of quality accuracy with a monthly score of over 90%.

• Performed intensive reviews on large-scale data sets to ensure accuracy and integrity of results; reducing software defects by 25%.

• Generated detailed test results & screenshots for 10+ software applications, verifying accuracy of user experience.

• Performed Compatibility, Localization and Usability Testing on data requests for 100+ international customers, increasing user engagement by 35%.

• Monitored & tracked over 1,000 bugs and defects to closure, decreasing system errors by 70%. Software QA Tester Utest EA Mobile Games & Charter June 2015-April 2018

• Executed continuous Regression, UAT, and Functional Testing on various mobile apps through multiple iOS and Android devices.

• Analyzed 200+ reports for inconsistencies and developed actionable solutions that improved accuracy rate by 75%.

• Participated in various usability, compatibility, and installation testing on app features using various devices and operating systems.

Quality Assurance/Data NJUNS Specialist UC-Synergetic, Inc. June 07-April 14

• Input and updated data for GA Power through spreadsheets and databases from work orders, fieldwork and other projects as needed into appropriate database and NJUNS (National Joint Utilities Notification System) web based application.

• Performed manual & functional testing of applications to ensure accuracy, resulting in a 99% successful release rate.

• Monitored software performance metrics to proactively detect & address issues, reducing downtime by 40%.

• Collaborated with cross-functional teams to document & triage bugs/defects weekly, streamlining the process and reducing resolution time by 20%.

• Identified & reported discrepancies between software requirements & actual implementations to ensure compliance with standards, decreasing errors by 75%. Education

Art Institute of Atlanta A.A Graphic & Web Development June 2012 - April 2014 Dekalb Technical College Diploma Marketing Management March 2005 - March 2010 Accuplacer Test Scores Comprehension- 100% Sentence Skills- 99%

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